@KeEquityBank This is a generic response. This isn’t about my details—it’s about the app design. Why is there no in app option to permanently opt out of Boostika, yet it can be triggered during a normal transaction?
Please fix this.
@KeEquityBank This is daylight robbery.
I was auto enrolled into Boostika during a normal transaction with NO clear optout, selected the wrong account, and instantly got pushed into a loan.
11,041 → repay KES 18,915 in ONE month?
That’s not convenience that’s exploitation!
@KeEquityBank I didnt visit a branch to activate this service so why should I need to visit one to opt out?
The feature is embedded in the app in a way that makes it easy to trigger, yet there’s no simple in app way to permanently disable it.
Your response feels like a bot & automated!
@KeEquityBank This is daylight robbery.
I was auto-enrolled into Boostika during a normal transaction with NO clear optout, selected the wrong account, and instantly got pushed into a loan.
11,041 → repay KES 18,915 in ONE month?
That’s not convenience—that’s exploitation
@ntvkenya 😂 Is thgt the case? Do they actually want to do this or do they just not understand crypto? Crypto will do to banks what email did to the postal service.
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@pyypl Hi, My mpesa tx has been stuck for the last week. No help so far from the finance team on my ticket. I can't use my cards. Where do I escalate this to?