Online Help Hub

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[RenegadeRose 🗽 @Rosie_Renegade]

@FedExHelp While I was sitting within 10 feet of my door, a FedEx driver apparently “tried” to deliver a package.
There was no knock or doorbell.
The form s/he left was blank.
Too rushed?
Very disappointed.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[GuberMocker @GuberMocker]

Thanks @FedExHelp for dropping off 3 month old moldy food that I now have to throw out because you delivered it 3 months late! Fucking retards! 🖕🖕🖕🤬

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Super Emann @_superemann]

@FedEx @FedExHelp I don’t need no AI telling me that my package is on the way when it’s been on the way since the 7th and it has been sitting there all week long! Like what the FUCK!!! @FedEx

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[GuberMocker @GuberMocker]

@FedExHelp I can promise you @FedExHelp I won't be letting this go. Absolutely unacceptable.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Rigby @vq_kiing]

@FedEx how fucking useless can your towel headed call centers be????

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Richard Straub ☮️ @RichardWStraub]

@FedExHelp tracking 887107169680 shipped 12/26/25, sitting in Bakersfield, CA, lip service from FE Customer Relations, 0 results.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Super Emann @_superemann]

@FedExHelp i need to know why is my package being held up that long in your warehouse. It has been sitting there since January 7. It’s already the 15th. C’mon now!!!

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Nick C @vuwildcat07]

@FedExHelp feels like I go through this every few months. Does this look like the front door to your drivers when my Delivery Manager profile says deliver to the front door?

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Simon Dadds @sjd01603507]

@CTVNews I expect this happens a lot. I just returned a 7 year old American drysuit for a zipper replacement, shipping from Canada via FedEx, and just received a 150$ DHS tariff bill from FedEx, as I had bought FedEx insurance for it, in case it got lost in transit. @FedEx @FedExHelp

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[ThereIsNoJustice @trialfemme]

Unacceptable “service” provided by FedEx. Tried to reach someone in customer service but unless it fits their automated phone tree, there is none.

Yeah that package is literally almost on the public sidewalk. What kinda lazy mofos work for you, @FedEx ???

Use @UPS

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[John Amax @MrCryptopoulos]

@APMEX i've been on hold with your customer support for 10 minutes to report @FedEx stealing a gold bar i bought from you. How long do I need to wait to speak to somebody?

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Online Help Hub @1FedExDm]

@15ericdmx Please check DM and revert, thank you.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Eric Diaz @15ericdmx]

@FedExHelp there no eta on my package the app is broken saying we let you know a date when your package is starting to move when it said out for delivery no live map to see the last location

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Lisa Annie @thyme4breakfast]

@USACUSTOMS @FedEx curious what the hold up is getting a package to my mom from my cousin in UK. We have filled out what’s in the package 4 times. Why is the jungle juice insect roller ball causing this much of a problem. 3 months for this package and the scrutiny is asinine.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[Marcie808 🏳️‍🌈🇺🇸🧡🖤⚾️ @GhostGirl1957]

Hey @FedEx delivering a bulky 60 box (small fridge) and going to the trouble of unloading, putting it on the hand truck only to leave it 30 feet from my porch is pretty rotten service. I don’t have a hand truck. Or a paved pathway

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[John Amax @MrCryptopoulos]

I want @FedExHelp to find out if my package was lost or stolen by FedEx . Tracking shows my 2 day shipment is still with FedEx after a week without updates.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[John Amax @MrCryptopoulos]

@FedExHelp Yes. I would like to DM but for some reason the dm isn't going through.

[Online Help Hub @1FedExDm]

Hello there 👋 we are incredibly sorry for the terrible experience, please follow us back to allow us rectify this via DM, regards.

[ML @ml294538]

aye @FedEx @FedExHelp
please help me understand why I received notification about a package from Yankee Candle when EYE know i did not order anything from them, only for it be my order from another store 🤷🏽‍♀️🤦🏽‍♀️🥴