Saul Manley

[Saul Manley @309Saul]

The contact us link on the email from FedEx doesn’t work. The phone system first kicked me out for not having an account number. When I finally reached a human she gave me an email address that immediately bounced. I’d appreciate help.

[Saul Manley @309Saul]

@FedExHelp I received an item I ordered from Italy on Sep 2. Yesterday I received a request for payment of duty fees from FedEx. The item received has a code reflected on all paperwork that is listed by the HTS as duty free. How do I dispute/fix this?

[Saul Manley @309Saul]

@Xfinity Third day in a row of a “network damage” outage. No estimated repair time. No way to reach a live person. Sent @XfinitySupport a DM, after the bot said hold for an agent, crickets. For this I pay more than any other utility? Time to start shopping.

[Saul Manley @309Saul]

@XfinitySupport Third day in a row of a “network damage” outage. No estimated repair time. No way to reach a live person. Sent a DM, after the bot said hold for an agent, crickets. For this I pay more than any other utility? Time to start shopping.

[Saul Manley @309Saul]

@CharlesSchwab This is just wild. No notice to clients. No updates. Nothing on your page. Have to dig to find out you aware and “sorry”. You say it’s fixed, it isn’t. Then you say it’s a biometric issue so we jump through a bunch of hoops, nope, that’s not it either.

[Saul Manley @309Saul]

@XcelEnergyCO How are you notifying customers? Phone, text, etc? My in laws are in an affected area, elderly and not tech savvy. How can I find out if they will be without power?

[Saul Manley @309Saul]

@Alexcoxman @RamCares It would be comical if it weren’t costing me thousands of dollars and threatening my livelihood. They have better customer service at Burger King. It’s unbelievable. I’m dealing with a recall. Should be routine. They have no plan. They don’t care.

[Saul Manley @309Saul]

@RamCares No reply to my message today. Gotta keep up the appearance of being responsive though, eh?

[Saul Manley @309Saul]

@RamCares That sounds great. I’d love some assistance. I sent a message this morning and there’s been no reply. You said you were available to assist?

[Saul Manley @309Saul]

@RamCares “Working towards a resolution”= Weeks of inaction, saying work started when it hadn’t, empty promises, no timeline for a fix. Need a vehicle for business? Stay away from Ram.

[Saul Manley @309Saul]

@RamCares “Somebody will help you someday” is not assistance.

[Saul Manley @309Saul]

@Yelp Or perhaps the strong start to the year was brought on by sales staff fabricating features and misrepresenting discount programs in order to gain business. That was my experience. #shady #liars #theives

[Saul Manley @309Saul]

@yelpsupport A Yelp sales rep with the title of Elite Account Director lied to me in order to get my business. This cost me money, time and potentially damaged the reputation of my company. Nobody at Yelp seems to care. Is this how you do business?

[Saul Manley @309Saul]

@Hertz Over two weeks now. Nothing from @Hertz.

[Saul Manley @309Saul]

@Hertz @TomBrady Would be awesome to rent a Tesla from Hertz, but since they left our family stranded recently with an explanation that didn’t make sense, no apology and a refusal to follow up, I can’t see that happening.

[Saul Manley @309Saul]

@katielclifford @Hertz They don’t reply to DM’s. Been waiting a week. Seem they hope if they ignore you, you’ll go away.

[Saul Manley @309Saul]

@Hertz I am baffled by your complete lack of customer service. After stranding my family by cancelling a reservation that had been confirmed, you’ve ignored the DM you asked for promising “prompt review”. Prompt is defined as done without delay or immediate!

[Saul Manley @309Saul]

@Hertz After y’all left my family stranded on Saturday I sought assistance here. You asked for a DM so I did that. So how about following up in a timely manner? I was promised a “prompt response”, still waiting…..

[Saul Manley @309Saul]

@Hertz Still waiting for a response to the DM you asked me to send. Seems we have different definitions of “prompt”.