MC311 is Montgomery County Government’s Customer Service Center for all non-emergency County inquiries and services. Tweets are monitored M-F 8:00am-4:30pm
MC311 will close at 11:00 AM on Friday, June 12 for staff training and will reopen with normal operating hours on Monday, June 15 at 7:00 AM.
Need assistance while we're away? Residents can access County information and services 24/7 at https://t.co/GT4dO67GR2.
Safety starts with awareness and action. During National Safety Month, remember MC311 can help you report non-emergency issues like potholes, damaged signs, overgrown vegetation, and more. Together, we can help keep Montgomery County safe.
#NationalSafetyMonth#MontgomeryCounty
UPDATE: County network connectivity has been restored. MC311 operations have returned to normal, and all services are available. We appreciate residents' patience and understanding during the disruption. #MC311#MontgomeryCounty
MC311 is experiencing technical difficulties. We appreciate your patience as we work to restore service. In the meantime, residents can access information and submit service requests through the https://t.co/GT4dO67GR2. Updates to follow.
Summer is almost here! Looking for information about Montgomery County pools, hours, passes, or locations? Contact MC311 by dialing 3-1-1 or visit https://t.co/GT4dO67GR2 for fast and easy assistance all season long. ☀️🏊♂️💦 #MC311SummerReady
MC311 will be closed Monday in observance of Memorial Day. Residents can still access County information and services 24/7 by visiting https://t.co/GT4dO67GR2 or chatting with Monty, our virtual assistant. 🇺🇸 #MemorialDay#MC311#MontgomeryCountyMD
Finished your Memorial Day weekend yard or landscaping projects? 🌿🍃 MC311 can help residents dispose of yard trim and other eligible materials the right way. Call 311 or visit https://t.co/GT4dO67GR2 for collection guidelines and service information. #TrimToTheCurb
May is National Asthma & Allergy Awareness Month The County offers resources to help residents stay healthy, from air quality updates to health and environmental programs that support cleaner communities. Need help? Dial 311 or visit https://t.co/GT4dO67GR2. #AsthmaAwareness
Have a question or need a service in Montgomery County? One of our friendly and knowledgeable customer service representatives explains just how to navigate the new https://t.co/RgvRSMOzh3 website.
https://t.co/RgvRSMOzh3 is your direct line to local government, all in one place. From reporting issues to getting information, it's fast, simple, and available anytime.
https://t.co/RgvRSMOzh3 makes it easier than ever to connect with Montgomery County services.
Residents can:
*Request services online anytime
*Get real-time updates with a service request number
*Access information without calling multiple departments
Visit https://t.co/RgvRSMOzh3 today!
#MC311 #MoCo #MontgomeryCoMD #MontgomeryCountyenespanol #mococonnect #connectmontgomery #CommunityGovernment #Countyhelp
@Nick_R Thanks for your suggestion. Addresses are needed to identify owner of the property in question. You can add additional remarks when creating the service request.
Take a look at the NEW & improved MC311 website!
Navigating services is now easier than ever and you can explore helpful instructional videos to guide you step-by-step. Access info and submit requests anytime.
@ https://t.co/GT4dO67GR2 today!
#MC311#CustomerService#GetItDone
April is National Stress Awareness Month 💙 You’re not alone. If you or someone you know needs help, contact the Crisis Center at 240-777-4000 or dial 988. Support is available 24/7. Learn more about available resources @ https://t.co/GT4dO67GR2 #StressAwarenessMonth
Got old electronics? Don’t toss them in the trash!
Montgomery County residents can safely recycle electronics at the Shady Grove Transfer Station or schedule a pickup. Keep batteries & devices out of curbside bins to prevent fire risks.
Learn more: https://t.co/XfsgJSjMdn
Gaithersburg residents—stop by and see us! 👋 MC311 will be at the Gaithersburg Library this Thursday from 12–3 PM. Get answers, find services, and connect with your County—all in one place. We’re here to help! #MC311
Landlords: The Annual Rental Housing Survey is required by County law for most rental units and helps track rents, vacancies & amenities. Not required for certain municipalities. Get details & submit online here: https://t.co/IzD1kLeu8u
April is National Garden Month! Give your garden a boost while reducing waste—learn how Montgomery County’s composting program can turn yard trim and food scraps into something powerful. 🌼♻️ Explore more: https://t.co/c58igVK2qO #NationalGardenMonth
Join us April 4th @ Maggie Nightingale Library from 10:30 AM – 12 PM! Stop by the MC311 information table to learn how we can connect you to services and make it easier to get help. Whether you’re new to MC311 or want to learn more.
Learn more: https://t.co/XJ6Sp22Wtk
Spring is in the air 🌸 and with warmer weather comes more activity across the County! If you’re experiencing parking concerns in your neighborhood, MC311 is here to help. Give us a call or visit https://t.co/GT4dO67GR2 to get connected to the right solution. #MC311