@Talabat quick question, how come you don't practice what you preach? How come you have unprofessional staff? How come your line is busy since 3 days (I believe a lot of complains from customers) due to how bad your commitment is getting towards the customers.
@EmiratesNBD_AE Hi Rana,
Thank you for your reply, I have connected over the past week almost on daily basis and no one ever said anything about the status of the account.
Dear @EmiratesNBD_AE why is it that only after 4 months and 11 days that your team got to know that the account is on freeze And no one communicated that information? This is really frustrating that only after 4 months and continuous checks no one said anything.
@EmiratesNBD_AE how many times do we need to submit documents to get an approval for a supplementary credit card, I have already sent the documents twice and still no approval and it has passed the 15 days agreement. Please can someone assist?
@WAFIMall dear Wafi mall, a question I would love to ask? Why is it that some of your service stores says 10 am opening yet the service providers come at 11:30 am?
Dear @SharafDG please do ammend your customer service policy as I had the worst Customer service experience a person can go through. I am sorry to say that you don't follow the policy that you came up with unfortunately specially when coming to dealing with your customers.