@HDFCERGOGIC Firstly, an agent told a mail will be sent to communicate but no mail has been sent. The doctor’s certificate and death certificate have been provided long back. Even less documents were provided for an icici policy, they did seamless claim settlement. Kindly schedule a callback
@HDFCERGOGIC No update from the @HDFCERGOGIC
Literally worst possible support being provided, and no claim works have been done. Its almost a year since the incident.
Provide resolution asap!Being connected with customer care but no mail/support is being provided. Have shared all the details
@HDFCERGOGIC I have got a call since then,didnt even receive a so called mail which was going to be sent.Its almost a year since the issue. Going to file a case by this month. Will also reach media outlets as I have peers there too. Will prevent people buying hdfcergo policies.
@KhemkaChetan@HDFCERGOGIC I will sue them soon @HDFCERGOGIC no proper response from the team
Just received one call and no update
Pathetic service. Kindly respond soon
@HDFCERGOGIC@KhemkaChetan Need a customer care agent on line @HDFCERGOGIC , or will reach out media outlets.
They are still asking documents when everything has been given already.
Since its a cancer issue, we cannot pin point cause, they are asking that. And dr certificate has been provided too
@HDFCERGOGIC@sanyalabh Claim according to your policy has not been processed even after providing necessary details. Its been 8 months since the issue, very pathetic to be a hdfc ergo policy holder.
This should be escalated immediately to media so as to prevent everyone from buying from hdfc ergo.