@optimum please please please- you are the cable company! Just send a truck and help me- I have spoken to people all over the world- but I know somewhere in New Jersey someone on a truck can help me!
@optimum I don’t know how it can keep getting worse and worse, but the level of incompetence has risen to new highs. Since this is your business, I have to assume you can fix the problem and just don’t want to? Or long time customers don’t matter?
Optimum- you’re killing me! spent three hours this evening on the phone with tech-support and made a visit to a store to switch out boxes. Only to find out my boxes have not been activated because they actually belong to someone else! @optimum
Please send help! Ridiculous!