RITAM CHAKRABORTY

[RITAM CHAKRABORTY @98RITAM]

@RailwaySeva Spotted mice running around the lounge at SDAH. Please do proper pest control. Serious hygiene issues.

[RITAM CHAKRABORTY @98RITAM]

@policybazaar @PBHelpDesk Put more than 16 requests (and counting) to request a claim related call back. They keep on calling my registered phone number (which isn’t working) inspite of giving them my alternate number and requesting a call back on that for 16 times :)

[RITAM CHAKRABORTY @98RITAM]

@SanjayYada7n Which policy was issues in this case?

[RITAM CHAKRABORTY @98RITAM]

@NIKHILLJHA How did the insurance come to know?

[RITAM CHAKRABORTY @98RITAM]

@RailMadad PNR 8641171580 Train No 20111 approaching KKW. The coach is not clean, AC is not working, no water in the washroom, and charging port is not working. Please assist.

[RITAM CHAKRABORTY @98RITAM]

@jillsdaniel @NIKHILLJHA Talk to @BeshakIN They are very helpful.

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard Anything other than automated replies?

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard I filled my proposal and paid my premium yesterday. Till now, I have not received a call from your underwriting team. You guys go out of your way to make sure that the customer experience is spoilt!

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard More than two weeks since I filled the proposal, yet to reveal any update. I regret choosing ICICI Lombard!

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard Been more than 3 days now.. still waiting

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard Haven’t received a call yet! How long will it take?!

[RITAM CHAKRABORTY @98RITAM]

@StarHealthIns This is regarding policy no. 11230216448803. My father’s planned admission at Apollo Multispeciality Hospital, Kolkata is being denied a Deluxe room. The hospital says Star doesn’t allow it for your policyholders despite my top-up for any room category. Why suffer?

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard Still waiting for the call. You guys are hardly patient while taking payments and pushing sales.

[RITAM CHAKRABORTY @98RITAM]

I still spotted the attempt — think about people who will not notice or senior citizens who would be left without adequate cover? @NIKHILLJHA You recommend buying ICICI policies through agent but even after buying through agent companies try to defraud customers!

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard ICICI appointed renewal agent just tried to defraud me by offering me a “renewal discount” — he actually had removed add ons from the policy without informing me while claiming that it was a “discount”. Policy was bought through @BeshakIN @themahavir

[RITAM CHAKRABORTY @98RITAM]

@RailwaySeva Theft of purse and phone. My mother is travelling along with a senior citizen on 18046 East Coast Express. PNR 4224356964. Please assist.

[RITAM CHAKRABORTY @98RITAM]

@SanjayY38289627 How to get in touch to purchase health insurance?

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard Still now no resolution received and I still can’t see the status of my order or the bill.

[RITAM CHAKRABORTY @98RITAM]

Hi @ICICILombard When will you fix your glitchy app? I am trying to see how much I need to pay for the order and whenever I click on Pay at Pickup it takes me to a blank page. It is so difficult to get things done in your app! I had complained in July about the same error!

[RITAM CHAKRABORTY @98RITAM]

@ICICILombard I am trying to renew my policy and avail the NRI discount advertised on your website but your customer support has no idea about it. Is the NRI discount a false advertisement?