Ask Citi

Official US Customer Service @Citi @Citibank. We're here 9am-10pm ET to help our customers. Don’t tweet personal account info. COVID-19 info:

[Ask Citi @AskCiti]

@bubblytta Hello. We're here if assistance is still needed. Thank you! ^Ana https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

Hello Jamil, thank you for reaching out to us. I am sorry to hear that you are facing this issue and would like to help in any way I can. Please DM us with the type of account you have with us and the country it was opened from.. We ask that you do not include any account numbers or PINs. Thanks! ^John

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@SpottedJosh Hello Josh, thank you for reaching out to us. Please follow and DM us here at @Askciti, so we can further assist you. We ask that you do not include any account numbers or PINs. Thanks! ^John

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@PirSteelGuin Hi there, you are still welcome to DM us more details if help is still needed. ^Tea https://t.co/gvC4jAOA9c

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Hi Gana. Thanks for reaching out. ^Maria https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@aye_ganpath Hello Gana B. Welcome to Citibank U.S. We regret that we do not service accounts in India. Have you attempted to reach out to the number listed on your banking or billing statement or back of your card? ^Rita https://t.co/gvC4jAOA9c

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@GuyAdamiFan Hi there, you are still welcome to DM us more details if help is still needed. ^Tea https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@Milliedaking Hi there, let us know how we can help. ^Tea https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@easttennluke Hello Lucas, Welcome to Citibank U.S. We would like to see if we can help. Please DM to confirm your account or card type and country. Do not include any account numbers or PINs. ^Rita https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@jussannyribeiro Hi Ju. If you need help with our site, please send a DM with details of the issue, account type and country opened in (no account numbers or pins). ^Maria https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@swarnapan Hi Renol, thanks for your message. We'd like to see how we can assist. Please access the following link, so we can reply via DM. Let us know your account type and country where it was opened (no account numbers or PINs). ^Jovit https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@MichaelStolarz Hello Michael. Thank you for your reply. I’d like to see how we can help. Could you please DM us your account type (checking, Double Cash card, Costco, Best Buy, etc.)? When you called in previously, did you speak with customer support, our fraud team or both? ^Joseph https://t.co/gvC4jAOA9c

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@alevweb Hello, We have replied to your DM. ^Rita https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@alevweb Hello Alevweb, Welcome to Citibank U.S. We would like to see if we can help. Please DM to confirm your account or card type and country. Do not include any account numbers or PINs. ^Rita

[Ask Citi @AskCiti]

@bubblytta Hello, thank you for reaching out to us. We would like to help in any way we can and also to capture any feedback you may have. Feel free to DM us. ^John https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@ahmedali9210 Hello Ed, We did not hear back from you. If you still need help, please let us know. ^Rita https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@Shrinkette111 Hello PJ. We have not heard back from you and just wanted to follow up. Please DM us, if you’d like us to capture feedback about your experience. ^Joseph https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@titsntrades Hi there, please call the number on the back of your card for assistance. Alternatively, you can follow us so we can begin to assist you via direct message. ^Tea https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@PirSteelGuin Hi there, we want to see how we can help. Please let us know the problems you are facing when attempting to use the ATM. ^Tea https://t.co/gvC4jAOA9c

[Ask Citi @AskCiti]

@lauraluisarejon Hi Laura. Thanks for reaching out. ^Maria https://t.co/gvC4jAOA9c