James King, CTS

I work in HigherEd doing AV design/install/code. I also provide a monthly article to the @higheredav Title #ITinAV. Co-host of #AskTheProgrammer

[James King, CTS @AV_JamesKing]

@chris_neto Techs should always get an alert even if AI solve the issue. This helps with tracking and teaching AI in the future. I even tell my team that all issues get a ticket even if you solve it. #AVintheAM #highered #higheredav

[James King, CTS @AV_JamesKing]

@chris_neto SLAs are always changing - AI or not. As in house skills increase reliability on outside folks decrease. Using AI can aid in this as well. #AVintheAM #highered #higheredav

[James King, CTS @AV_JamesKing]

@chris_neto Liability starts right away. AI or a person, it doesn’t matter. Now who owns the failure is the one who allow the failure to happen. Just like if a new employee take a room because lack of training it falls on the leader. #AVintheAM #highered #higheredav

[James King, CTS @AV_JamesKing]

@chris_neto If you listen to @AVProgrammerPod you will know I am a control freak so no I would not want to give AI control. #AVintheAM #programming #highered #higheredav #edtech

[James King, CTS @AV_JamesKing]

@chris_neto Are we ready - no. Do we need to prevent these - no. Just cause we are not ready doesn’t mean we can’t keep moving forward to these type of systems. #AVintheAM

[James King, CTS @AV_JamesKing]

#AVintheAM

[Christopher Neto CTS @chris_neto]

Q5 If an AV system can predict a failure, who should get the alert first? What would you trust AI to fix on its own, and what should always require a human technician? #AVinTheAM #AVtweeps

[James King, CTS @AV_JamesKing]

#AVintheAM

[Christopher Neto CTS @chris_neto]

Q4 If an AV system can monitor itself, diagnose problems, fix common issues, and learn from previous failures... do we still need traditional AV service contracts or does this now create new SLAs? #AVinTheAM #AVtweeps

[James King, CTS @AV_JamesKing]

#AVintheAM

[Christopher Neto CTS @chris_neto]

Q3 At what point does “self-healing AV” become a liability? If AI makes the wrong correction and takes a room offline, who owns that failure? #AVintheAM #AVtweeps

[James King, CTS @AV_JamesKing]

#AVintheAM

[Christopher Neto CTS @chris_neto]

Q2 How much control would you actually give AI over a live AV system? Would you let it reboot a device, change routing, adjust settings or switch to a backup? #AVinTheAm #AVtweeps

[James King, CTS @AV_JamesKing]

#AVintheAM

[Christopher Neto CTS @chris_neto]

Q1 Are we ready for AV systems that can diagnose and fix themselves before a user even knows there's a problem? #AVtweeps #AVintheAm

[James King, CTS @AV_JamesKing]

@brAVe_britt_ Now that true highered fashion, getting the job done no matter what.

[James King, CTS @AV_JamesKing]

@avforaccess Thanks. I have to say the buffet was not worth the cost.

[James King, CTS @AV_JamesKing]

Wife and I went to Caesars Bacchanal Buffet for our 17th anniversary yesterday. We walked a little of the strip and then my wife won $118 on a slot machine.

[James King, CTS @AV_JamesKing]

@JBMCD768 @JBLaudio Well maybe not as good as the belt lol. I just couldn’t stand the TV speakers as I could never hear what they were saying unless I cranked it. I am also a fan of JBL speakers. I would say it depends on your space if this be good or not for you.

[James King, CTS @AV_JamesKing]

Finally broke down and picked up a soundbar for home. I was tired of not hearing voices during shows. I was limited in my budget but ended up with a @JBLaudio Cinema Soundbar 570 3.1. So far it has totally improved the audio. #avtweeps #highered #higheredav #edtech

[James King, CTS @AV_JamesKing]

@AVReneeKC @JBLaudio I thought about reaching out to you but also it was one of those ‘go out now and get it’. With that said if the deal is good maybe we can use another one lol.

[James King, CTS @AV_JamesKing]

#avtweeps #highered #higheredav #edtech

[HETMA @HETMA_org]

In this edition of IT in AV, @AV_JamesKing takes a closer look at one of the most common frustrations in technology leadership: being treated as an afterthought. Inspired by the premise of Silo, this article explores why IT teams are often left out of planning conversations despite supporting nearly every aspect of modern operations, and what technology professionals can do to become more visible, proactive partners within their organizations. #avtweeps

Read the article here: https://t.co/Li9QmTKc9l

[James King, CTS @AV_JamesKing]

@brAVe_britt_ Yea I do but still. lol.

[James King, CTS @AV_JamesKing]

Just dropped both girls off at school for their first day. How do I have two kids in HS? #girldad #avtweeps #highered #higheredav