This week we have seen there is a website advertising a fake phone number for Admiral. Please do not call this number, it's not genuine and you will be charged. If youโre looking to get in touch with us please go via our app or our website page: https://t.co/7XyZQilKvm
Thank you and stay safe online!
@JohnnyOddSocks Hello Johnny, thank you for getting in touch. We're sorry to hear about the repair quality concerns and the communication difficulties you've experienced. Please send us a DM with your claim details. Thank you
@DebiSparkle Hi๐๐ผ We're sorry to see this, if you can DM us with your policy details, we can arrange a call back from the relevant team to look in to this for youโ https://t.co/97GRW7FAD0
@Bargainhunter85 Hello Simon, thank you for getting in touch. We're sorry to hear your vehicle has been damaged and that you haven't yet received a response to your email. Please send us a DM with your claim reference number and we'll look into this for you. Thank you.
@HEK2406 Hello Helen, thank you for getting in touch. Please can you send us a DM with our claim reference number so we can review this further. Thank you
We're still seeing a high volume of these scam accounts, please check that you're really speaking to us. Our username is @AdmiralUK and we have a gold checkmark verification badge.
We will never ask you to follow us back or ask you to provide bank details.
Weโve noticed a number of scam accounts such as the below trying to contact our customers on X. Please check that youโre contacting our official X account โ our username is @AdmiralUK and we have a gold checkmark verification badge.
Other things to look out for include scam accounts writing โfollowerโ numbers in their bio and a recent join date to X.
Thank you and stay safe online ๐
@jinty_meikle Sorry you're having issues with the link. You can DM us directly, contact us via live chat online or reach out on any of our social media platforms. Thank you๐
@madmouse42 We're sorry you've been given conflicting information regarding your renewal. I can see that when we last spoke via DM, we resolved your previous issue. If there's anything further you'd like us to look into, please pop us a DM and we'll be happy to help. Thanks.
@AlanRob68902430 Hello Alan, as Churchill are handling your claim and the email has been issued by them, you would need to discuss this directly with their team. If repairs have not yet started, you may have the option to return to us and proceed through your own policy instead.
@AlanRob68902430 Hello Alan, thank you for getting in touch. We're sorry to hear that you're experiencing difficulties with your claim through Churchill and appreciate how frustrating this must be. If you need assistance, please send us a DM. Thank you.
@debbieboler Hello Debbie, Sorry to hear you've had such a frustrating experience. We'd like to look into this for you and make sure your concerns are properly reviewed. Please send us a DM with your details. https://t.co/97GRW7FAD0
@Karen_7175 Hi Karen, we're sorry to hear this and can understand your frustration. If you would like further help, please send us a DM with your details. Thanks. https://t.co/97GRW7FAD0
@TruthIsOut2025 Hello. Weโre so sorry to hear about your experience โ thatโs certainly not the standard of service we aim for. Please DM us your details so we can look in to this further. https://t.co/97GRW7FAD0
@piggot_michael I am sorry to hear this, if you need anything further please DM us your details and we will be happy to take a look. https://t.co/97GRW7FAD0