Adrienne Corn

Ph.D. from Vanderbilt. Founder: Focus: Human Talent Analytics + Values Alignment. ❤: Innovation, Cute shoes, Aha Moments

[Adrienne Corn @AdrienneCorn]

@SouthwestAir I’m curious: was there a poll and everyone decided gin wasn’t worthy enough?

[Adrienne Corn @AdrienneCorn]

Truth. If you value relationship, you'll value collaborative contribution. #valuesalignment

[Adam Grant @AdamMGrant]

Toxic cultures define success as winning a cutthroat competition. They reward people for stabbing others in the back.

Healthy cultures define success as making a contribution. They reward people for having others’ backs.

Good organizations elevate those who elevate others.

[Adrienne Corn @AdrienneCorn]

Life will teach you #flexibility. You can learn the easy way or the hard way. "You think you have control. You think you landed your dream job and boom the world has different plans for you. Plans change. You have to be flexible." Maryam Banikarim #WIL2022 @LinkageInc @maryamb

[Adrienne Corn @AdrienneCorn]

"You can have all the strategy in the world, but you need people to take the hill. That's what purpose does." Maryam Banikarim
#purposework #WIL2022 #WILinstitute #WomenLeaders @LinkageInc @SHRM

[Adrienne Corn @AdrienneCorn]

What triggers your Inner Critic? Becoming AWARE of that trigger is an empowering competency: There is power in shifting from an Inner Critic to an Inner Coach—and that power helps us harness our full potential. #WILInstitute #womeninleadership #WIL2022 @SHRM @LinkageInc

[Adrienne Corn @AdrienneCorn]

@HumanTalented is all about values alignment. Here's an example of how we can do that at work: In pursuit of value—not work https://t.co/lBKcTm8o5p via @McKinsey

[Adrienne Corn @AdrienneCorn]

One evidence based way we CAN change things: With our friendships... https://t.co/mVwWPzf11Y

[Adrienne Corn @AdrienneCorn]

I've been working on productivity hacks since life has somehow gotten hectic again. If you haven't tried mono tasking, I absolutely recommend it. Thanks, @caveday

[Adrienne Corn @AdrienneCorn]

I would bring my own but then the FAA would get upset—and we don’t need to upset more people…

[Adrienne Corn @AdrienneCorn]

No Gin?? Not sure why lime vodka displaced a whole category of alcohol, but it feels mean… esp for biz select when there’s also no WiFi on a 2 hr flight. @SouthwestAir @HendricksGin
# choosypeoplechoosegin
# Hendricks

[Adrienne Corn @AdrienneCorn]

@Smartsheet Looking forward to the IRL conference! Would love to have an HR group at the Tuesday Lunch Meet +Eat. (Quite a few HR people attending across industries) Happy to volunteer to facilitate if needed.

[Adrienne Corn @AdrienneCorn]

@LGAairport wow. TSA-PRE with ONE agent to check ID’s? We are at an airport…time pressures are real…beautiful new facility doesn’t matter if it doesn’t get people where they need to go. Which is like the reason you exist…

[Adrienne Corn @AdrienneCorn]

@SouthwestAir Appreciate the response. Both experiences were uncharacteristic but perhaps without feedback they become more of the (unacceptable) norm. I’ll expect better.

[Adrienne Corn @AdrienneCorn]

@SouthwestAir it’s been awhile. Started traveling again and last three flights with you I’ve waited an hour on the plane at the gate and am now waiting 30 minutes for bags at an empty BNA since our flight landed.
#shouldweexpectmore?

[Adrienne Corn @AdrienneCorn]

And when they arrived, they arrived in different carousel and told us AFTER the bags began arriving. We figured that out ourselves. Seriously.

[Adrienne Corn @AdrienneCorn]

Here’s an idea for all customer facing companies, travel edition (looking at you Budget Car Rentals and @SouthwestAir): if there are delays, update people SOONER, before they are tired and angry because they don’t know what’s going on.
#courtesygoesalongway

[Adrienne Corn @AdrienneCorn]

We are still waiting for bags. It’s been FORTY minutes. When a bunch of people started flooding the SWA baggage office they decided to let us know what was going on. It was a 3+hour flight. Everyone is tired. @SouthwestAir

[Adrienne Corn @AdrienneCorn]

If people are traveling again and they are using your company to do so, don’t make excuses for lack of staff: explain what’s going on, be proactive. Be customer focused. We can make other choices, so remember we chose you.
@SouthwestAir

[Adrienne Corn @AdrienneCorn]

Budget at LAX-waited 30 minutes for a bus to take us to the airport. Two of their buses came and dropped people off and then passed us right by. It’s as if they don’t know they are servicing airport customers with flights to catch. #worstcustomerexperience

[Adrienne Corn @AdrienneCorn]

WHAT A DAY!!! 🇺🇸🇺🇸🇺🇸
Inspiring! Hopeful! America the Amazing!!
(Hey, somebody needs to turn that Celebrate America program into an album! @jtimberlake )
Congrats @JoeBiden @KamalaHarris!!!