Alice Pickles

[Alice Pickles @allypally]

@CAREADHD I’ve tried calling you 3 times…. Last week I pressed * for a call back. Today I waited and was eventually cut off after 32mins of waiting on hold twice. How on earth can I actually speak to someone?!

[Alice Pickles @allypally]

@SamsungUK No! Ive had to empty my full dispensers and clean them (again), do a drum clean and now do a further two washes and take photographic evidence. Wasting my time and money throwing away my detergent and softener. Then I have to call back.

[Alice Pickles @allypally]

@SamsungUK 40 minutes on phone. My washing machine was “repaired” 2 weeks ago BUT still isn’t working properly... Terrible customer care: making me jump through pointless hoops that I’ve already done before they’ll send out an engineer again. Grrr!

[Alice Pickles @allypally]

@vinted @vintedUK absolutely shocked that you can’t help resolve an issue caused by your system error and inposts faulty return. Awful customer service.

[Alice Pickles @allypally]

@CenterParcsUK Thank you for the lovely teddy. My daughter was thrilled. 🥳🧸

[Alice Pickles @allypally]

@johnlewis @JohnLewisRetail Sorry @johnlewis I see you aren’t @JohnLewisRetail the shop! My Twitter address is @allypally and I constantly get mentions from people visiting Alexandra Palace! 🤣 I should’ve been more careful. 🧐

[Alice Pickles @allypally]

A bit late as we’ve been away. But a lovely surprise to come home to. Thank you @johnlewis #MyJohnLewis Everyone loves a teddy bear. 🧸

[Alice Pickles @allypally]

#MySustainabiliTree

[Alice Pickles @allypally]

@Hermesparcels I ordered a collection a week ago today. It’s still waiting to be collected and is “being looked into”... why can’t it just be collected already?!

[Alice Pickles @allypally]

Too many magical moments to choose from. We ❤️ Star Wars Season. Thanks! @DisneyParis_EN #DisneylandParis #MyStarWarsMoment

[Alice Pickles @allypally]

Chewy gives great hugs! 🥰#MyStarWarsMoment #DisneylandParis

[Alice Pickles @allypally]

#MyStarWarsMoment darth Vader was so scary!

[Alice Pickles @allypally]

@britishmuseum have you got this teddy bear in your lost property? One very sad little girl here. 🤞

[Alice Pickles @allypally]

@santanderuk why is it taking you so long to find and return money that my in-laws accidentally sent to our closed account... as there is no account it should have been returned immediately to where it came from. It’s been a month and lots of calls to both banks.

[Alice Pickles @allypally]

@JLcustserv No link provided. Is there or is there not a problem with the John Lewis website? Making calls takes time, and I can’t put it down if one of my children require my attention.

[Alice Pickles @allypally]

@JLcustserv My local John Lewis store is about an hour away. I prefer at this time of year (and generally) to avoid shops. It’s a shame as I’ve always been a very good customer and not had a problem using my phone. I’m assuming that ordering through your phone is now not available.

[Alice Pickles @allypally]

@johnlewisretail Dont worry @johnlewisretail I’ll just order my items from an online shop that works. I don’t have a computer!

[Alice Pickles @allypally]

@johnlewisretail... I’ve been getting this message for weeks now not all the time but it has prevented me ordering on countless occasions as I can’t access a product or add it to my basket.

[Alice Pickles @allypally]

@Dandelion_Sarah What are these? Xx

[Alice Pickles @allypally]

@waitrose purchased through Ocado actually.