Amy Thibodeau

Word nerd. UX Design. Productively discontent. Chief Design Officer and Head of Core Experiences @Gustohq. Previously: Shopify & Facebook. she/her. 🇨🇦

[Amy Thibodeau @amythibodeau]

It's been one of the biggest privileges of my career to help the Design team @GustoHQ navigate what it means to be an AI first team, while still holding onto the humanity, taste, judgement, and customer focus that makes us, us.

What a time!

https://t.co/TGPE9ZUjmR

[claire vo 🖤 @clairevo]

There are lots of good reasons to want in person work but “I can’t personally get anything done when my kids are in the house so I don’t think anyone else can either” is the weakest of arguments.

[Amy Thibodeau @amythibodeau]

@Prithvi_Jadwani @GustoHQ Really? Please explain more. 🙄

[Amy Thibodeau @amythibodeau]

It's been one of the biggest privileges of my career to help the Design team @GustoHQ navigate what it means to be an AI first team, while still holding onto the humanity, taste, judgement, and customer focus that makes us, us.

What a time!

https://t.co/TGPE9ZUjmR

[Amy Thibodeau @amythibodeau]

@skanwar @torontolibrary @aratisharma @TPL_Foundation Yay! This is amazing. What a great day to donate.

[Satish Kanwar @skanwar]

The @torontolibrary gave me my first job and opened a lot of doors for a kid growing up in Scarborough.

Today, @aratisharma and I are matching donations to @TPL_Foundation 2X up to $100,000 to help fund after-school programs across the city.

Donate 📚➡️ https://t.co/O2grIkC6BA

[Amy Thibodeau @amythibodeau]

@edawerd 🙌🏼

[Ngan @nganpham]

Never thought I'd see the day you can RUN PAYROLL over SMS! 🤯

[Matan @mzruya]

Gusto just announced Gusto Cofounder, and this is something I'm really excited about. Not just because it's all I've been doing for the last two months, but because I think it's an example of what I've always thought to be the ideal user experience for our customers – almost no user interface, we just do it for you – run payroll via SMS, get weekly reports, set up automatic expense approvals, or anything else on your mind. It's an AI assistant for 500k small businesses, available in their preferred messaging app. Here are a few real conversations I've had with it 👇

[Amy Thibodeau @amythibodeau]

Big day!

[Edward Kim @edawerd]

Meet Gusto Cofounder: An AI teammate that already knows your business and actually does the work.

Most AI just answers questions. This runs payroll, flags compliance deadlines, handles time-off requests, and works over text or Slack.

Because every founder deserves a cofounder.

[Josh Reeves @joshuareeves]

Our mission at @GustoHQ is to grow the small business economy with technology and heart. We are deeply grateful to all the work small businesses do every day in communities everywhere, and we are committed to being their partner, taking hats off their head, delivering them peace of mind, and giving them superpowers, so they can progress their business.

@agarfinks from @FortuneMagazine has been following Gusto for a long time, and we recently shared with her some milestones in our journey of building Gusto (including passing $1b of revenue). These are still the early days of what’s possible. We are building Gusto for the long term, and when small businesses succeed, we succeed.

[Amy Thibodeau @amythibodeau]

Super proud of the work the creative team did on this!

[Josh Reeves @joshuareeves]

@GustoHQ Link to Gusto Showcase: https://t.co/UTUwlM27pp

[Josh Reeves @joshuareeves]

Today is a Gusto Showcase! It’s one of my favorite moments, when we share a summary of how we’re making Gusto better for our 500,000+ small business customers.

At @GustoHQ, we obsess over helping small businesses, and every challenge they face is an opportunity for us to help. Gusto has never been just a tool or technology. We strive to be a partner for small businesses, taking hats off their head, doing work on their behalf, so they can progress in building their business.

With 500,000+ customers, we know we’re still early in the journey. There are millions of small businesses we are eager to serve.

The future of business is small. And that’s big. #GustoShowcase

[Amy Thibodeau @amythibodeau]

Do I know anyone at @ICDCanada? Having a little problem that I’m struggling to resolve through the usual channels. Thanks!

[Amy Thibodeau @amythibodeau]

We’re building such a great team @GustoHQ ! 🚀🚀🚀New head of brand creative, service design, and research — I’m going to learn so much from this brilliant people! https://t.co/mEzBeUseXD

[Amy Thibodeau @amythibodeau]

It’s that time of year when being a leader means emerging from hibernation to publish:

• Top 5 Trends
• What’s Dead
• What’s Inevitable
• Predictions for 2026

Love the confidence. But everything is changing at the speed of light and no one knows. Happy holidays!

[Amy Thibodeau @amythibodeau]

@soigomaa Under the Tuscan Sun

[Gusto @GustoHQ]

You’re invited! On Sept 16 we’re hosting our Summer Showcase in San Francisco.

Hear from inspiring entrepreneurs, explore resilience + AI, and get first looks at Gusto’s latest tools.

(Video featuring @edawerd)

[Amy Thibodeau @amythibodeau]

Welcome to the Guideline team!

[Josh Reeves @joshuareeves]

I’m excited to share @Guideline401k is joining
@GustoHQ! (pending regulatory approvals)

@kevinbusque + team have helped 1M+ people save for retirement by putting customers first. Together, we’re excited to bring incredible retirement benefits to small businesses!

[Amy Thibodeau @amythibodeau]

@darrinhenein Holy crap friend. End of an era! I’m so grateful our paths crossed.

[Amy Thibodeau @amythibodeau]

Well played.

[Astronomer @astronomerio]

Thank you for your interest in Astronomer.