annette

[annette @annetteeeeeeeee]

@CST_KSA @MCgovSA @Mobily @Mobily1100 hello, any update regarding on my complaint its been 7 months and im paying every month the bill that you automatically activated without the phone..

[annette @annetteeeeeeeee]

@Mobily1100 I already contacted you many times but until now there’s no results on my complaint.

[annette @annetteeeeeeeee]

@MCgovSA @Mobily1100 @Mobily
Dear Ministry of Commerce,
I ordered an iPhone 17 Pro Max from Mobily on Jan 20. Until now, I have not received the device, yet I am being billed SAR 5,934. Multiple follow-ups with Mobily have resulted in no resolution. Kindly assist me,Thank you.

[annette @annetteeeeeeeee]

@Mobily1100 Yes and still no result for my complaint, im paying the bill without the phone for almost 4 months this is so stressful for my part.

[annette @annetteeeeeeeee]

@CST_KSA @Mobily @Mobily1100 hello, any update regarding on my complaint its been 5 months and im paying every month the bill that you automatically activated without the phone..

[annette @annetteeeeeeeee]

@Mobily1100 Is this what you’re asking? See i just check now and until now its open check the date that i raise a complain

[annette @annetteeeeeeeee]

@Mobily1100

[annette @annetteeeeeeeee]

@Mobily1100 I’ve been complaining since January until now there’s no result.

[annette @annetteeeeeeeee]

@Mobily1100 I already send it.

[annette @annetteeeeeeeee]

@CST_KSA @Mobily @Mobily1100 any update regarding my complain sin january 20, 2026 its been how many months no response and result.

[annette @annetteeeeeeeee]

@Mobily1100 I already sending you many private messages and still no clear solution.

[annette @annetteeeeeeeee]

@Mobily1100 I’ve already sent multiple private messages, yet there’s still no resolution. It’s been two months, and I’m paying for a bill even though the phone isn’t with me. This situation is becoming extremely stressful for me. Please address this as soon as possible.

[annette @annetteeeeeeeee]

@CST_KSA Ordered iPhone 17 Pro Max (Jan 20) via @Mobily @Mobily1100 until now no phone, but my bill is already active.

How do you expect me to pay for something I never received? Still no action after multiple follow-ups.

[annette @annetteeeeeeeee]

@Mobily1100 @Mobily @Mobily1100 any update regarding my complain?

[annette @annetteeeeeeeee]

@Mobily1100 @Mobily @Mobily1100 any update??

[annette @annetteeeeeeeee]

@Mobily1100 Waiting isn’t the issue the lack of action is. My bill is already active and I might get disconnected by the 25th despite not receiving the phone.
Please provide a clear update and resolution ASAP.

[annette @annetteeeeeeeee]

@Mobily1100 So what am I supposed to do with the bill that was activated under my account? If I don’t pay it by the 25th, my internet will be disconnected.
How is this fair when I haven’t even received the phone?

[annette @annetteeeeeeeee]

@Mobily1100 I already provided everything you asked for privately, multiple times yet still no action.
How many times do I need to submit the same details?

[annette @annetteeeeeeeee]

@Mobily

[annette @annetteeeeeeeee]

@CST_KSA I have personally visited the store multiple times yet I keep receiving the same response with no progress.I ordered a mobile phone through @Mobily1100 but until now I still haven’t received it yet my bill has already been activated. Your immediate action is appreciated

[annette @annetteeeeeeeee]

@Mobily1100 I already send you a private message, thank you.