Jon Arnold

Independent tech analyst/thought leader - focus on future of work, communications, collaboration and customer experience

[Jon Arnold @arnoldjon]

Great turnout last night for the panel I led on #digitaltransformation in #Toronto Livestream on FB: https://t.co/TphSVctFbz #CDNtech #ucoms

[Jon Arnold @arnoldjon]

@UCEXPO London - Quick Take and Photos from my blog https://t.co/avcTRJNpe9 #UCExpo #ucoms #ucaas #unifiedcommunications #collaboration #ccaas #cctr #cx #FutureOfWork @EM360Tech

[Jon Arnold @arnoldjon]

Absolutely - many of us remember the Yom Kippur War 50 years ago, and peace still seems out of reach. Hoping the best for people suffering on both sides - just echoing the message here.

[NiCE @NICELtd]

Our hearts go out to everyone affected by the current war in Israel.
Our NICErs in Israel, their families, and all those impacted have our steadfast support.

Wishing for peaceful times.

[NiCE @NICELtd]

Our hearts go out to everyone affected by the current war in Israel.
Our NICErs in Israel, their families, and all those impacted have our steadfast support.

Wishing for peaceful times.

[Jon Arnold @arnoldjon]

London Called, Lima Calling - NICE Analyst Summit Next - my preview: https://t.co/DBdlZMbnXt @NICELtd #NICEsummit #ContactCenter #cctr #ccaas #Innovation #CX #ai #Chatbot #Automation #Peru #Inca

[Jon Arnold @arnoldjon]

Tianjin, China - My Smart Port Visit – Quick Post, Video and Pix https://t.co/a6rE7D49RG
#IoT #5G #automation #supplychain #AutonomousWorld #collaboration #innovation #logistics #ai #smartport

[Jon Arnold @arnoldjon]

Some sharing from Day 2 here @UCEXPO - facilitated a roundtable for a sponsor, saw a fun session with Dara O Briain and Hannah Fry, then a video segment with @EM360Tech - up next, am on the ask-the-analyst session. #UCEXPO #ucoms #ucaas #tech #collaboration

[Jon Arnold @arnoldjon]

Quick share, representing @SCTCconsultants here @UCEXPO - with Nerys Corfield at a @RingCentral dinner. #ucexpo #contactcenter #cctr #ccaas #ucoms #ucaas

[Jon Arnold @arnoldjon]

A bit more from @UCEXPO - tomorrow will be even busier. My #GenerativeAI #contactcenter session with @RingCentral, and @robkurver with his #CPaaS session, including @jeffpulver #ucoms #ucaas #ucexpo #FutureOfWork #collaboration #cx #chatbots

[Jon Arnold @arnoldjon]

Quick hellos from @UCEXPO in #london - @jeffpulver @SeverineHH and Chris Bain. Great vibe here, and my session with @RingCentral starts at 2:30 here. #ucoms #ucaas #collaboration #FutureOfWork #ucexpo #tech

[Jon Arnold @arnoldjon]

Early October - Time for my Newsletter and Podcast https://t.co/wIRhTTAC4Q #newsletter #podcast #ucoms #ucaas #cctr #cx #ContactCenter #ccaas #TechNews #collaboration

[Jon Arnold @arnoldjon]

USA Today - Am Profiled in an Article There https://t.co/MqaPv3Dq2x #DigitalTransformation #FutureOfWork #hybridwork #ucoms #ucaas #cloud #collaboration #unifiedcommunications #writing #TechTrends

[Jon Arnold @arnoldjon]

Big news - @Mitel acquires @AtosUnify from @Atos - #mitel is back being a consolidator - good move! #ucoms #ucaas #cctr #cloud #unifiedcommunications #telephony https://t.co/eR93D67txN

[Jon Arnold @arnoldjon]

My September Writing Roundup - https://t.co/flmafuVhjZ #writing #ucoms #ucaas #collaboration #cctr #ccaas #cx #FutureOfWork #hybridwork

[Jon Arnold @arnoldjon]

EProc Solutions Signs on as a Platinum Sponsor for the Future of Work Expo and MSP Expo 2024, Part of the #TECHSUPERSHOW - https://t.co/g1tAk1r42x #FutureOfWork #ucoms #collaboration #HybridWork @tmcnet @ITEXPO

[Jon Arnold @arnoldjon]

Cloud Communications Alliance Event - Quick Take and Pix https://t.co/gxjbf7iGql @CloudCommsAll #cloud #unifiedcommunications #ucoms #ucaas #cca #ccaas #cpaas #collaboration

[Jon Arnold @arnoldjon]

Assess unified communications pros and cons for hybrid work - my latest on @TechTarget https://t.co/36R3YfEwYg via @techtargetnews #ucoms #ucaas #collaboration #hybridwork

[Jon Arnold @arnoldjon]

Next Webinar - Where to Invest for Long-Term Contact Center Success https://t.co/iAOhzk8bON @CallCenterICMI @RingCentral #webinar #contactcenter #cctr #ccaas

[Jon Arnold @arnoldjon]

UC Expo, London - Another Panel Session https://t.co/KUSFsHRFah @UCEXPO #ucexpo #collaboration #ucoms #ucaas #unifiedcommunications #cloud

[Jon Arnold @arnoldjon]

Avaya's Momentum in Canada Continues to Build https://t.co/kIj5M7v8Re @Avaya #canadiantech #growth #cloud #unifiedcommunications #ucaas #ucoms #cctr #contactcenter #ccaas #cx #avaya