@crey26 Hi Crey, we're very sorry to hear about your experience and understand how frustrating this situation must be. Please send us a direct message with your order details so we can look into this further and work toward a resolution.
@amitsharma2789 We regret we cannot send you a Direct Message here and apologize for the inconvenience. Thank you for sharing your issue. We take orders, deliveries, and customer support seriously. For privacy, please send a private message with your order receipt and details so we can assist.
@ZamanKaziqv Hello Zaman! Thank you for your comment. Please send us a direct message with the order info including complete name, phone number, email address, or invoice receipt of the order. Looking forward to assisting you!
@HarshSeth7m Hello Harsh, we are here to help. Please send us a "DM" with the sales order number and a photo of the receipt in order for us to determine.
@eeclarkjr I’m very sorry about your nightstand. We take reports regarding the condition of our furniture very seriously and want to help. Please DM us your order details or email your receipt to [email protected] with the subject "Attention VD" so we can assist you right away.
@IshMft8c Hello Ish! Thank you for your message and I apologize for the inconvenience this has caused. I would love to assist you with this concern. Please send us a direct message with the complete order details and invoice receipt so we can check. Looking forward to your message!
@naysweetz_nv We genuinely regret any inconvenience you experienced while rescheduling and would like to assist you. Please share your invoice with us through direct message, and we'll be happy to help.
@CoreyHinman Hi! I’m so sorry for the delay and the frustration this has caused. We’d like to look into this immediately and make it right. To help you please send us a DM with your invoice and we will be sure to help you from there.
@XpelHypocrisy We’re sorry for the frustration with our phone system and the difficulty reaching a store. We want to make this right, please send us a DM with your order details or the store location so we can assist you directly.
@MaribethMinsch1 Hello, we are here to help. Please send us a direct message of your sales order number/photo of your receipt in order for us to determine.
@EMelainec63 Hi! We’re sorry to hear about your experience. Please send us a direct message with your complete order details or a copy of your invoice so we can look into this and assist you further.
@dshokie88 Hokie , we’re sorry to hear about your experience and understand your frustration. This is not the service we aim to provide. Please send us a direct message with a copy of your receipt and your order details so we can look into this and assist you further.
@BobFrancis22 I’m sorry for the delay with your sofa, Bob. I completely understand how frustrating this must be. Please send us a direct message with your receipt so we can review your order and help resolve this.
@Tyby81526H Hello there! We deeply apologize for the inconvenience this has caused. We would like to resolve this for you.
Please send a direct message and include your complete order details, or invoice receipt of your order so we can further assist. We appreciate your honest feedback!
@Drew_Arredondo Drew, we’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide. Please send us a direct message with a copy of your receipt so we can review your purchase and help resolve this.
@Art3mis546 Hi Danny. I'm sorry to hear your couch arrived damaged after your long wait. I'd be happy to look into this for you, so please send us an email [email protected] with "Attention MD" in the subject line and attach the sales order receipt. We're here to help.
@restlessamit Amit, we’re sorry for the frustration you’ve experienced. Please know that this is not the level of service we aim to provide. Could you please send us a direct message with a copy of your receipt so we can review your case and assist you further? Thank you!
@ajw249 Hi Andrew, we apologize for the repeated delivery changes and the frustration it has caused. If you need any assistance, please email us at [email protected] and include “Attention AlexaC” in the subject line—we’d be happy to help.