AskTSA

We look forward to answering your questions, 8am-6pm ET.

[AskTSA @AskTSA]

@ronNcaphill You've got it! However, pls note that our officers have the discretion to ask passengers to undergo add'l screening, such as removing a laptop, even in the TSA PreCheck® lane. This could be to resolve an alarm or as part of our unpredictable security measures.

[AskTSA @AskTSA]

Generally, battery-operated and electric massagers are allowed in carry-on bags. Please note however that even if an item is generally allowed, it may be subject to additional screening if it triggers an alarm during the screening process or poses other security concerns based on size or weight. The final decision rests with our checkpoint officers. Please see add'l guidance from the Federal Aviation Administration at: https://t.co/gvfFIIREaL

Please note that uninstalled or spare lithium-ion batteries must be packed in carry-on bags. For additional FAA guidance, please visit: https://t.co/oevjjQOTBe

[AskTSA @AskTSA]

@ScottTaylohr9h We appreciate your patience. When it's been over 60 days from your in-person appointment, and if there hasn't been a change in your status, please reach out to us again. We'll forward this to our TSA PreCheck® team for their further review.

[AskTSA @AskTSA]

@DENAirport Thank you for bringing this to our attention. If you'd like to provide us with more info about your screening experience so we can look into this, please visit: https://t.co/R1aQ5f3Zog

[AskTSA @AskTSA]

@nikkimassari Good morning! We manage security screening operations for flights within and departing the U.S. If you have a specific question, you may ask your question here and the first available representative will be with you shortly. You may also click the following link to send us a DM. https://t.co/wLxp0Wphg9

[AskTSA @AskTSA]

TSA Contact Center representatives strive to answer questions as efficiently as possible. However, they may be experiencing an unusually high call volume. If you need a phone call, please go through the prompts at 866-289-9673 until you're given the option to speak to a representative.
You may also email them: [email protected]

[AskTSA @AskTSA]

Hi. Power banks must be packed in carry-on bags. For additional FAA guidance, pls visit: https://t.co/oevjjQOTBe

Please note that the airlines follow Federal Aviation Administration regulations on hazardous materials; however, some airline policies may be even more restrictive. Please visit your airlines website so you won't have any surprises when you get to the airport.

[TSA @TSA]

TSA is ready to defend your travel plans! Wondering what’s a red card in your carry-on? Shoot your questions to @AskTSA at 275-872.

Let’s score a smooth trip together!

[AskTSA @AskTSA]

@vpn2450 Thanks for reaching out! Induction cooktops are allowed in carry-on and checked bags.

[AskTSA @AskTSA]

Items that are lost or left behind at the screening checkpoint or checked baggage areas are turned in to the appropriate lost and found. Most airports have a TSA lost and found and an airport lost and found, we recommend checking with both locations. To find information for a TSA lost and found location, please visit: https://t.co/NO7r0PqySZ
For items left in other areas of the airport, please check the airport's website for contact information.

[AskTSA @AskTSA]

We take your concerns about screening seriously. Please provide additional details so we can look into this further. To do so, please visit: https://t.co/4WXGlz7wOZ

Additionally, if you experience difficulties opting out of the CAT-2 during future travel, please ask to speak with a checkpoint supervisor.

[AskTSA @AskTSA]

@milehighdreams Lane hours vary based on TSA PreCheck passenger volume & airport ops. Next time, pls show our officers your TSA PreCheck boarding pass to receive expedited screening in a standard lane. You may also provide add'l feedback at: https://t.co/35RvZaqsN9

[AskTSA @AskTSA]

Generally, digital meat thermometers including the probes are allowed in carry-on bags. However, even if an item is generally permitted, it may be subject to additional screening or not allowed if it triggers an alarm during the screening process or poses other security concerns based on size or weight. The final decision rests with our checkpoint officers.

[AskTSA @AskTSA]

@mightykingdoms Bows and arrows must be packed in checked bags. Safe travels!

[AskTSA @AskTSA]

Generally, pill cutters are allowed in carry-on bags. Please note however that even if an item is generally allowed, it may be subject to additional screening if it triggers an alarm during the screening process or poses other security concerns based on size or weight. The final decision rests with our checkpoint officers.

[AskTSA @AskTSA]

TSA PreCheck® Touchless ID is available to current TSA PreCheck travelers at select security checkpoints and airports. Interested passengers must opt-in during flight check-in with participating airlines. For more information, and to learn about participating airlines and airports, please visit: https://t.co/YjpVNou3Jc

[AskTSA @AskTSA]

@Ailupede Thanks for the question! Robot vacuum cleaners with installed lithium-ion batteries are allowed. The Federal Aviation Administration recommends that travelers pack these items in a carry-on bag. Please see their guidance at: https://t.co/seHN1MW5br