Ask Wells Fargo

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[Ask Wells Fargo @Ask_WellsFargo]

Being treated with respect and kindness should be essential to your banking activities. We would like to know more about what happened so that we can learn and improve. Please send a DM with more details, your full name, and phone number or email (no account numbers). Thank you. -Alfredo

[Ask Wells Fargo @Ask_WellsFargo]

@jc__82 Hello. I noticed your comment regarding credit cards. We hate to see you go. If there is something we can look into, send us a private message with more details (no account numbers). -Odalys https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

@beachn_brunette Hello, Michelle. To ensure that we properly assist you it would be best to speak with our phone bankers. For information on how to contact us based on your account type, please visit: https://t.co/w0aRFEnFCs. -Angel

[Ask Wells Fargo @Ask_WellsFargo]

@Cobra92064 I noticed your post and would like to have a better understanding of your situation. Please send us a DM with additional details. For account security, please do not share any account numbers. -Angel https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

Hello, we noticed your post & this isn't the experience we want you to have. We'd like to ensure we are addressing your concerns. Please send a DM with your full name, preferred contact method (email address, or phone number with dashes) & more details about what occurred. For security purposes, please don't include account or card numbers. Thanks. -Anthony

[Ask Wells Fargo @Ask_WellsFargo]

Hello. Your comment caught my attention and I would like to know if you need help from us. In case you want to share more details about your experience, you can do so by sending us a private message. Remember not to share confidential or sensitive information, such as account numbers. -Alfredo

[Ask Wells Fargo @Ask_WellsFargo]

@wesmoss1018 Hello. I noticed your comment. We'd like the opportunity to try to assist with your concerns. Please DM us with additional relevant details about what occurred. Refrain from sharing account numbers in your response. -Vanessa https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

@pennaheel We'd like the opportunity to have the appropriate team address this concern, Paula. Please DM us your name and preferred contact method (phone or email). Don't mention account numbers in your message. -Choi https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

Hello. I noticed your comment and thought I might try to help you. Having a bad experience with your home during the economic crisis could have been overwhelming. If you want to share your experience with me, send me a DM with more details. Remember not to include account numbers in your social media messages. -Alfredo

[Ask Wells Fargo @Ask_WellsFargo]

@quisrichhead Came across your post. If you need help with something specific or there's a recent service experience you'd like us to revisit for you, please send us a DM with more details. I'd like a chance to assist. Do not mention account numbers in your message. -Hirro https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

Hi there. It looks like you had an unpleasant experience with us which made you feel that way. Allow us the opportunity to help by sending a DM with your full name, preferred method of contact (email or phone number with dashes) along with the details of your situation. Don't include account numbers. Looking forward to hearing from you. -Shaira

[Ask Wells Fargo @Ask_WellsFargo]

@RussellTe11 Hello, Russ. We received and responded to your DM. Please review our response at your convenience. Thank you. -Hirro https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

@ATrue77751990 Meeting the different expectations of our customers is our priority, that's why we'd like to investigate this further. Could you please DM us with more details? Don't include account numbers. Thank you. -Ronnie

[Ask Wells Fargo @Ask_WellsFargo]

@Jason_Carr82 Hi, Jason. If you need further assistance with something specific, please DM us with more details about your situation for our review (no account numbers). Thank you. -Ludwicke https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

We noticed your comment, and we'd like to help. In our previous responses, we mentioned that you can call our toll-free phone number for assistance. However, we also recommend visiting a branch. To find the nearest Wells Fargo location, and to schedule an appointment online, please visit our website: https://t.co/o8hVzkOApX. Thank you. -Anthony

[Ask Wells Fargo @Ask_WellsFargo]

@PLRivo936 Hello, there. I saw your comment and would like to learn more about the situation. Please send us a DM with more details (no account numbers). Thank you. -Tania https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

We sincerely regret that this has been your experience. Should you reconsider and wish for us to review this matter further, please send us a DM with your full name, phone number with dashes, and any additional details on your most recent impact. Refrain from sharing any account numbers in your response. -Vanessa

[Ask Wells Fargo @Ask_WellsFargo]

Having access to direct support for account‑related inquiries helps ensure a reliable and informative experience for both prospective and current customers. Especially when phone assistance is available. Therefore, to make sure you have every option available to speak directly with a banker regarding your concern, you may visit the branch most convenient to you using our locator link:
https://t.co/fTTaSaY9JG. You also have the option to schedule an appointment in advance to help prevent any delays by using the following link: https://t.co/ZQuPcrLYkw.
Once scheduled, a banker may contact you to confirm or discuss your appointment, at which time you can address your concerns. -Vanessa

[Ask Wells Fargo @Ask_WellsFargo]

@clevergirlname Please try again to click on the link. We would like to try and help while keeping your information secure. -Tania https://t.co/q1oBDuYAdh

[Ask Wells Fargo @Ask_WellsFargo]

@clevergirlname If the link is not working, try going to our page and message us from there. In addition, you can call us at 1-800-869-3557. Thank you. -Tania https://t.co/q1oBDuYAdh