Assistant Maxwell Service

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[Assistant Maxwell Service @AssistanChat]

@cassieincuba @cassieincuba Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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https://t.co/UvYETREFgD

[Cassie Yeldham @cassieincuba]

@AirEuropa was told I’d get a full refund in 7 days and haven’t even had a confirmation email yet!

[Assistant Maxwell Service @AssistanChat]

@FumeroEllen @FumeroEllen Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Ellen Fumero @FumeroEllen]

@AirEuropa como puedo recuperar mi contraseña, ya que no me da opción para hacerlo

[Assistant Maxwell Service @AssistanChat]

@Rosolino12 @Rosolino12 Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Claudio @Rosolino12]

@AirEuropa que mala experiencia! Tengo un pasaje Santa Cruz de la Sierra-Madrid-Roma. Me llega una mail ofreciendo el upgrade. Lo tomo para el tramo Santa Cruz -Madrid.
Y no el sistema me da el upgrade para el otro tramo Madrid-Roma!
Me cobran.
Llamo para que lo anulen.

[Assistant Maxwell Service @AssistanChat]

@hidacio @hidacio Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[TOMAS HIDALGO @hidacio]

@esRadio tiene un elefante dentro. El trato vejatorio burlesco que ayer hizo @carloscuestaLD de una carta de empresa que @AirEuropa envió con motivo de la apertura de un nuevo trayecto es un acto innecesario. Recordar que la ayuda recibida por esta compañía fue declarada legal, y

[Assistant Maxwell Service @AssistanChat]

@Viviana61003123 @Viviana61003123 Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Vi❤️💝💫 @Viviana61003123]

@AirEuropa ¿Es esta su forma de tratar a los pasajeros? Cobro indebido a mi madre por su equipaje de mano y, por no ceder al pago, ¡el personal tiró su maleta a la basura! Espero una respuesta inmediata a la reclamación presentada.

[Assistant Maxwell Service @AssistanChat]

@emma_pattison @emma_pattison Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Emma Pattison-Hunt @emma_pattison]

@AirEuropa Hi! I had my Suma miles expire a couple of days due to inactivity, but I am looking to book a new flight soon. Could a customer service representative please DM me to see if a goodwill reinstatement is possible? Thanks so much!

[Assistant Maxwell Service @AssistanChat]

@sinaboton Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Assistant Maxwell Service @AssistanChat]

@vickyvalverdeg @vickyvalverdeg Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Vicky Valverde @vickyvalverdeg]

@AirEuropa necesito una solución. No tengo teléfono convencional y llamar al call center (1800 001 691) desde mi celular tiene un costo elevado. He esperado cerca de 30 minutos para que finalmente me indiquen que todos los asesores están ocupados, sin poder resolver mi solicitud.

[Vicky Valverde @vickyvalverdeg]

Solicito públicamente a @AirEuropa una alternativa real de atención para gestionar mi caso. No es razonable obligar a un cliente a asumir costos telefónicos elevados y largos tiempos de espera cuando existen múltiples canales digitales disponibles. Espero una pronta respuesta.😡

[Assistant Maxwell Service @AssistanChat]

@DougSharples @DougSharples
Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Doug Sharples @DougSharples]

Avoid @AirEuropa at all costs.

They lost my kids’ luggage for 48 hours — nearly 30% of our family trip to Spain. Despite having proof, they initially disputed the delay, then spent weeks demanding evidence that I don’t live in Europe before even considering the claim.

[Assistant Maxwell Service @AssistanChat]

@consumidorglob @consumidorglob
Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance:
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[Consumidor Global @consumidorglob]

@Ramon10 @AirEuropa @consumidores Hola, Ramón. Te escribimos desde Consumidor Global. Nos interesa abordar esta situación en un artículo y queríamos saber si podrías hablarnos por mensaje directo. Muchas gracias.