Activision Support

Visit as the official destination to get help with our games.

[Activision Support @ATVIAssist]

Gamers: Official support is available through https://t.co/CDkhG0XWaT where we offer a wider range of help options. Continue to follow us here to get the latest support information regarding game updates, general tips, trending issues & server outages.

[Treyarch @Treyarch]

Mars Leaderboard Event Update: We're making it right.

To ensure no one misses out due to inconsistent tracking, we’re granting the following Event Rewards to all Call of Duty: Black Ops 7 players who log on before Season 02 Reloaded:

• "Mars" Animated Camo
• "Planet Flamingo" Camo
• "Feathered Idol" Kogot-7 Weapon Blueprint
• "Ornamental" Weapon Charm
• "Bird Brain" Emblem

Thanks to everyone who shared feedback and completed the Event. We're actively reviewing your feedback as we work to improve Events going forward.

[Activision Support @ATVIAssist]

U.S. Service Members and Veterans: If you received an error redeeming a Call of Duty Endowment (C.O.D.E.) Legacy: Tracer Pack code on https://t.co/jL1LoHMIsi, please try refreshing the page. If errors continue, please reach out to https://t.co/60hmapv00Q for help.

[Activision Support @ATVIAssist]

Reminder: BlackCell content (COD Points and Battle Pass) included in the Call of Duty: #BlackOps7 Vault Edition will be available in game when Season 01 begins later this year.
https://t.co/UiU0FBrsFu

[Activision Support @ATVIAssist]

PSA: Before Call of Duty: #BlackOps7 launches, confirm that your Activision account is ready to go. Log in to ensure your credentials are up to date and your preferred platform account is linked. Learn more about managing your Activision account: https://t.co/UB3cgiH8nv

[Activision Support @ATVIAssist]

With Call of Duty: #BlackOps7 pre-load underway, check out helpful tips for managing your Call of Duty content: https://t.co/BTjf0bloMp

[Call of Duty Updates @CODUpdates]

📢 Call of Duty: #BlackOps6 | Call of Duty: #BlackOps7 | Call of Duty: #Warzone

Pre-load for #BlackOps7 will begin on November 10th for select platforms.

In addition to pre-loading, Call of Duty will be reorganized and existing #BlackOps6 and #Warzone content packs will be repackaged to prepare for the launch of Black Ops 7.

After downloading this update, players will be able to instantly load into Black Ops 7 on November 14th when it becomes available in their region. Note that launching Black Ops 6 or Warzone will cross-launch these titles similar to previous updates with Warzone moving to instant access starting with Season 01.

This will be a larger update for players with all Black Ops 6 and Warzone content installed; downloading or redownloading DLC packs is expected behavior. Players can reduce the size of the download by uninstalling content they're no longer playing, like the Black Ops 6 Campaign.

Players who download this update before Black Ops 7 releases will be able to hop into the action faster on launch day. And to help kickstart your progress, everyone that jumps in and plays Black Ops 7 before Season 01 will get 5 hours of 2XP and 5 hours of 2WXP.

[Call of Duty Updates @CODUpdates]

📢 This issue has been resolved.

Early Access Beta players on https://t.co/yN4zrd7O40 will need to restart Call of Duty to gain access.

[Activision Support @ATVIAssist]

PC players: Make sure your specs and drivers are up to date so you can hit the ground running in the Call of Duty: #BlackOps7 Beta. Check out:
https://t.co/j3LT6Pr2y7

[Activision Support @ATVIAssist]

Is your Activision account ready to go for the Call of Duty: #BlackOps7 Beta? Log in to ensure your accounts are linked and credentials are up to date. Learn more about managing your Activision account:
https://t.co/4Esp2gR5CB

[Activision Support @ATVIAssist]

Services for impacted titles are starting to recover. Continue to monitor our Online Services portal for the latest updates: https://t.co/rzxCh9aAaR

[Activision Support @ATVIAssist]

🚨
Connectivity issues are currently impacting Activision titles. Stay up to date in our Online Services portal: https://t.co/rzxCh9b80p

[Activision Support @ATVIAssist]

🚨
Connectivity issues are currently impacting Activision titles. Stay up to date in our Online Services portal: https://t.co/rzxCh9b80p

[Activision Support @ATVIAssist]

PC players: review some helpful TPM 2.0 and Secure Boot guidance on checking your manufacturer version and enabling these features for Call of Duty.

https://t.co/8vLAxN61SL

[Call of Duty Updates @CODUpdates]

🛡️ Call of Duty #BlackOps6 | Call of Duty #Warzone

A message from #TeamRICOCHET:

Have TPM 2.0 enabled and still seeing the "not enabled" warning in-game? This can happen on certain AMD systems. You may need a BIOS update, or you can reach out to your motherboard manufacturer for help.

As a reminder, you will need to have TPM 2.0 enabled for the launch of #BlackOps7.

Details: https://t.co/O5X6xOMo6F

[Activision Support @ATVIAssist]

Call of Duty: #BlackOps6 | Call of Duty: #Warzone

PC players: If you’re experiencing game crashes or other stability issues, be sure to check out our PC Troubleshooting articles for the latest tips.

https://t.co/VRuDJsonll

[Call of Duty Updates @CODUpdates]

Ranked Play has been re-enabled for Call of Duty: #Warzone

[Activision Support @ATVIAssist]

Call of Duty: #Warzone

Heads up to Ranked Play players reaching out for help with missing SR.

[Call of Duty Updates @CODUpdates]

📢 Call of Duty: #Warzone

With ongoing investigations into the server disconnects, as well as a recent rise in players not being properly awarded SR, we have made the decision to disable Ranked Play: Battle Royale in Call of Duty: #Warzone. The playlist will be updating shortly to reflect this change.

We apologize for the inconvenience and thank you for your patience while our team prioritizes work towards bringing the Ranked Play experience back to it's intended form as soon as possible.

[Activision Support @ATVIAssist]

#Warzone

We're actively investigating reports of performance issues (stuttering, etc.) with specific PC hardware configurations after the launch of Season 03.

To help with our investigation, please follow the steps to share your PC crash log files in this article:

https://t.co/et4ofLkEIY

[Activision Support @ATVIAssist]

This issue has been resolved. Players will need to relaunch Call of Duty and enter the Call of Duty: Warzone tile again to obtain access to the Kilo 141 in Custom Loadouts.

[Activision Support @ATVIAssist]

An issue preventing players from equipping the Kilo 141 in Custom Loadouts is under investigation.

[Activision Support @ATVIAssist]

#BlackOps6 #Zombies

Reports that some players encounter a "Lost connection to Host/Server" error when launching Zombies matches is being investigated.