Australian Retirement Trust

We are a fund that works for members, not shareholders.
Replying: 8am-6:30pm (AEST) weekdays.
Call 13 11 84

[Australian Retirement Trust @Ausretiretrust]

@JVY_69 Hi John, thank you for your patience. Annual Statements are issued between September and early November. For assistance, please contact us securely: https://t.co/zunOLdbVi7.. Kindly avoid sharing personal info via X. Thanks, Charlotte.

[Australian Retirement Trust @Ausretiretrust]

@BabichevaAn Hi Anna,

We'd love to help. If you're unable to call, we can help securely via email or live chat at https://t.co/zunOLdbVi7. For safety and security, please do not send any personal information about your account via social media platforms.

Kind regards,
Charlotte.

[Australian Retirement Trust @Ausretiretrust]

@StuCrannie Hi Stu, thank you for taking the time to reach out to us. We can understand your concerns and would like to investigate this further for you. Please contact us via our secure channels https://t.co/zunOLdbVi7.
Thank you,
Dee

[Australian Retirement Trust @Ausretiretrust]

@abhimanyu_29136 Hi, 

We would love to assist, however, we are unable to discuss account information over social media, we have live chat or email available if you are unable to call us, https://t.co/zunOLdbVi7

Thank you,
Brett

[Australian Retirement Trust @Ausretiretrust]

@Pravesh86031643 Hi Pravesh,

We only provide general information on Facebook – this helps us protect members’ accounts.

For specific information about or changes to your Australian Retirement Trust account, please contact us via email or live chat at https://t.co/zunOLdbVi7. 

Thank you,
Ana

[Australian Retirement Trust @Ausretiretrust]

@delviinnn Hi Delvin, thank you for taking the time to reach out to us. We can understand and would like to investigate this further for you. Please contact us via our secure channels https://t.co/zunOLdbVi7. Or via live webchat on our website Mon-Fri 8am-7:30pm AEST time. Thanks, Aaron

[Australian Retirement Trust @Ausretiretrust]

@JudiPar258 Hi Judi. 
To answer your question we'll need to verify your details first can you pls contact us securely via email, phone or live chat at https://t.co/zunOLdbVi7. For your own security, we encourage you not to send any personal information about your ART account via Social Media

[Australian Retirement Trust @Ausretiretrust]

@hillierme Hi Michael, thank you for taking the time to reach out to us. We can understand your concerns and would like to investigate this further for you. Please contact us via our secure channels https://t.co/zunOLdbVi7.

Thanks,
Brett

[Australian Retirement Trust @Ausretiretrust]

@satsdundee Hey Satsdundee, we do monitor the growth in cryptocurrencies and their behavior as well as the technology underpinning those currencies, however, at this point, we have no plans to invest in bitcoin or other cryptocurrencies.

Thanks,
Brett

[Australian Retirement Trust @Ausretiretrust]

@admiral92353 Hi Admiral,

We assure we are financially solvent and we are sorry to hear this has been your wife's experience with us, please get your wife to contact us securely via phone or live chat https://t.co/g77vPYMZsS and ask for a senior representative to assist.

Thanks,
Brett

[Australian Retirement Trust @Ausretiretrust]

@brook_d_walker @DA2210EC Hi Brook,

Thanks for your tweet. ART operates two contact centers on Australian shores in Brisbane and Melbourne. For specific information about your account, please give us a call on 13 11 84 Monday to Friday 8am-7:30pm AEST.

^All the best, Connor

[Australian Retirement Trust @Ausretiretrust]

@francet555 2/2

We also encourage you not to send any personal information about your Australian Retirement Trust account via social media

Thanks,
Brett

[Australian Retirement Trust @Ausretiretrust]

@francet555 Hi Frankie,

Sorry to hear this has been your experience with us. To answer your question we'll need to verify your details first - can you please contact us securely via email, phone or live chat at https://t.co/zunOLdbVi7.  1/2

[Australian Retirement Trust @Ausretiretrust]

@DanRim95 Hi Dan,

We understand your concerns, however we are unable to discuss any account related information on any social media channel, can you please contact us on a secure channel where we can discuss account information. https://t.co/zunOLdbVi7

Thanks,
Ash

[Australian Retirement Trust @Ausretiretrust]

@francieala Hi Frankie,

Thanks for your comment, we're sorry to hear about your experience. Please contact us securely via email, phone or live chat at https://t.co/zunOLdbVi7 so that we can review your account.

^All the best, Tetsuya

[Australian Retirement Trust @Ausretiretrust]

@MGAroadster Hi Mike, 

Thanks for letting us know. We’re sorry that has been your experience. Can you please contact us on 13 11 84 or via our website at https://t.co/zunOLdbVi7 so we can help you with that or go through some troubleshooting with you?

Thank you - Henri @ ART

[Australian Retirement Trust @Ausretiretrust]

@willdogs_ Hi Will, we are sorry to see you go, you can transfer easily through your myGov account, your insurances will cease if you transfer out your full balance, to discuss this further you can contact us via one of our secure contact channels at https://t.co/zunOLdbVi7, Regards Gene

[Australian Retirement Trust @Ausretiretrust]

@NickShah71 H Nick, please allow 45 business days for our complaints team to respond to you, alternatively you can contact us as previously indicated, Regards Gene

[Australian Retirement Trust @Ausretiretrust]

@NickShah71 Hi Nick, try this link direct to our email/upload function, https://t.co/5RH4OxWdIi otherwise you will need to call us 13 11 84 or live chat with us, we thank you for your patience in responding to you, Regards Gene

[Australian Retirement Trust @Ausretiretrust]

@NickShah71 Hi Nick, thank you for sharing your experience with us. Sorry to hear that and apologies for the service you have received. Can you please contact us securely via email, phone or live chat at https://t.co/zunOLdbVi7 to discuss further.

Thanks,
^Lola