AutoProtect

We're a leading provider of insurance and warranty products to vehicle manufacturers and retailers. Call us on 01279 456 500 weekdays, 9am-5pm.

[AutoProtect @AutoProtect]

@AlfrescoA @CitroenUK @TradeStandards @BBCWatchdog Hi there,

I'm sorry to hear that you didn't have a great experience getting payment for your claim. Please can you DM us your registration number and policy number so we can identify you as a customer? Once we have this we can look into where your payment is.

Thank you

[AutoProtect @AutoProtect]

@MrDixCooks Hi,

I've just sent you a DM so we can look into this for you.

Thanks

[AutoProtect @AutoProtect]

@PhilWhyman Hello Phil,

Sorry to have missed your initial message. If you are still experiencing trouble with your warranty claim, please send us your vehicle reg and policy number via DM so I can pass your query on to our customer care team.

Thanks,
Kate

[AutoProtect @AutoProtect]

@Arshia_Mofrad Hi there, If you need to speak to us about one of your products, you can do so via phone. Call us on 01279 456 500, our lines are open until 5pm today. Thanks, Kate

[AutoProtect @AutoProtect]

@GraemeM86992442 Hi there, Sorry to hear you're having trouble with your warranty. If there is anything else we can do to help, please send us a DM with your vehicle reg number and we'll be glad to help. Thanks, Kate

[AutoProtect @AutoProtect]

@cv_amith Hi there,

Sorry to hear you're having trouble with the app. Please can you send us a DM with the type of product you have and your vehicle reg number and we'll be glad to help.

Thanks,
Kate

[AutoProtect @AutoProtect]

@bhellberg Hi Ben,

Sorry to hear you're still waiting for your GAP refund. Please can you direct message us your full name, vehicle reg and policy number so we can locate you as a customer and look into where your payment is?

Thanks,
Kate

[AutoProtect @AutoProtect]

@rosspj15 Good Morning Ross,

I'm sorry to hear you've been struggling to get hold of us. Please can you DM me your full name, policy number and vehicle registration so I can ask a member of our team to look into this as a priority?

Thanks,
Kate

[AutoProtect @AutoProtect]

@ChrisMaloney77 Hi Christopher,

Sorry to hear about this, please accept our apologies.

I’ve just followed you back so if you could please send me your full name, policy number and vehicle registration via direct message I will ask someone to look into this for you.

[AutoProtect @AutoProtect]

Pleased to feature in @bodyshopmag today raising awareness of the potential costs of minor damage and why insurance is so important:

[Bodyshop Magazine @bodyshopmag]

Motorists unaware of high cost of parking dings and scratches https://t.co/06zh0okrRp
@AutoProtect @YouGov #smartrepair #bodyrepair #refinish #smartinsurance #insurance

[AutoProtect @AutoProtect]

@DickyDodd @Ford @forduk @itvMLshow Hi there,

We have already responded to you on this matter in writing. If you wish to pursue it any further, you'll need to follow the steps outlined in our recent communication delivering our final decision on your claim.

Best regards,
AutoProtect

[AutoProtect @AutoProtect]

@DickyDodd @Ford Hi there,
I'm really sorry to hear you're disappointed with the service you received on your warranty.
Please can you send me your full name, policy number and contact telephone number so I can ask a member of our customer support team to get in touch?
Thanks, Kate

[AutoProtect @AutoProtect]

@Ed_Swift Hi Edward,

I'm sorry to hear you're disappointed with your recent experience with us. Please can you DM me your policy number, full name and contact details and I will follow this up with our customer team.

Many thanks,
Kate

[AutoProtect @AutoProtect]

We're at the #MTAwards23 with @MotorTraderMag this evening. Looking forward to catching up with clients and colleagues! Pop by and say hello to the team on tables 12 and 14 🏆

[AutoProtect @AutoProtect]

Thanks for having us, @Ancaster_Group. A great day as always.

[Ancaster Group @Ancaster_Group]

Last week we had a visit from Steve at Shine, Auto Protect who was helping our dealers better understand their minor damage products.

The team took part in a short training session about the customer experience on repair day.

[AutoProtect @AutoProtect]

@Charlot84989407 Hi Charlotte,
Please give our team a call on 01279456500 and they will be able to advise on what to do next. Thanks!

[AutoProtect @AutoProtect]

@dorosth Hi there,

I'm sorry to hear you've been having trouble with your claim. Please can you DM us the vehicle reg number, your full name and policy reference so we can look in to this for you?

Many thanks,
Kate

[AutoProtect @AutoProtect]

We are thrilled to announce that AutoProtect Group has been nominated for the @MotorTraderMag Industry Awards in the Warranty/Added-Value Insurance Products Provider of the Year category!
#MTAwards23

[AutoProtect @AutoProtect]

@morganpeters69 Hi Morgan,
Please DM us with your query along with your policy number and vehicle registration and we'll be pleased to help you.
Best wishes,
Kate