@BuieBedi12@BMW@BMWUSAnews Hello - We'd like to learn more about your situation. Could you please DM us your vin, email address, and best contact phone #.
@tnag3 Check internet connection - try switching between Wi-Fi & cellular data.
If connected to corporate or restricted network, try different network or cellular connection. Disable VPN, private DNS, or security/filtering application temporarily and try again.
@opinemosrd That's disappointing to hear. We have shared your experience with our field management team to review with your BMW Center. We recognize you have a choice of vehicle and hope you reconsider BMW again in the future.