@kandy_says Hi there, thanks for getting in touch, we hope you're alright. If you wish to make a complaint, we can take the details over private message and send them over to the team for you.
@CashinSimon Hey Simon, once your son hits the required standard in all the modules, his Instructor will give him a training report form. After both he and the instructor sign it, heโll be able to apply for his Pass Plus certificate.
For full info, he can check this out 1/2
@Goonkluck Complaints can take up to 8 weeks to resolve, but it's usually sooner and our team will reach out to your Son as soon as they have an update.
@Goonkluck If your Son would like a complaint logged about this, please let him know to DM us on his own social media account with his Pupil ID, address and email.
@Goonkluck Sorry to hear another instructor wasn't available, Glyn. Please ask your Son to click and chat with an advisor if there's anything else he would like us to look into.
@doomdvys Hi Laura, thanks for reaching out and we're sorry to hear about your experience. If you can pop us a DM with the reg, date/time this happened and the road name/postcode, we'd like to look into this further.
@Double4Ltd1 Hi there, we'd like to take a look into this for you. Please ask your Daughter to pop us a DM with a screenshot of the text, her pupil ID, full name and email so we can help.
@chesterhealth Hi Niki, thanks for letting us know. If you can pop us a DM with more info about their driving, we'd be happy to pass this over to be looked into further.