@nknoxy12 Hi Nathan, we're bummed to hear you are having an issue. Please reach out to our Customer Service team at [email protected]. They are available from 8:30a-5p CST M-F (not including holidays) and will be able to assist you in resolving this matter.
@Emann1980 As the packaging changes we've mentioned were implemented in summer 2024, inventory with outer bands are still in circulation as it is slowly phased out. If your products were purchased from a retailer such as Vitamin Shoppe, it will be authentic product.
@Emann1980 Yep, so the product used to have an outer band, but we have gone through some packaging changes this year and the product no longer includes the outer band and instead is replaced with a tamper-evident inner seal.
@Emann1980 We responded to you yesterday, but in case you missed it; NO Xplode includes a heat inducted inner seal. There are no outer bands on the NO Xplode containers. Please feel free to DM us if you have further questions.
@Emann1980 NO Xplode includes a heat inducted inner seal. There are no outer bands on the NO Xplode containers. Please feel free to DM us if you have further questions.
@johnw36385480 To send a replacement, we require your shipping information. For security reasons, we advise against sharing this information publicly. Please utilize the envelope icon within the app to send us a direct message. Input our username and provide us with the necessary details.
@LeedzLyfe We do have N.O. Xplode Vaso, a pre-workout packed with 8 grams of L-Citrulline, 300 mg of caffeine, 3 grams Creatine Monohydrate, 1 gram Creatine Nitrate and other ingredients to support peak muscle pumps, intense focus and explosive energy.