BJ Wilson

[BJ Wilson @bwhoady]

@stevenliverss Reach out to the nest customer support. Use this number 1 [phone]. Let them know you have gone through all the troubleshooting provided on their website. They will send you a replacement.

[BJ Wilson @bwhoady]

@googlenesthelp I have a nest thermostat that has been working fine. About a month ago it will no longer locate any WiFi or connect to the app. I have gone through all the troubleshooting advice provided multiple times. Along with reinstalling. This nest is not even a year old.

[BJ Wilson @bwhoady]

@googlenesthelp Your support team has taken care of it. Thank you