Back Market

It’s BACK Market, not Black Market.

[Back Market @backmarket]

@Fifichhh Bonjour, Je suis désolée d'apprendre que vous rencontrez un problème avec votre commande. Pouvez-vous me communiquer votre numéro de commande ou adresse mail en privé afin que je puisse vous aider ? À très vite en DM.

[Back Market @backmarket]

@minette2402 Bonjour, Je suis désolée d'apprendre que vous avez rencontré un problème avec votre reprise. Pouvez-vous me donner votre numéro de reprise ou adresse mail en privé afin que je puisse vous aider ? À très vite en DM.

[Back Market @backmarket]

@Acontor10 Lamento que tu experiencia no esté siendo la esperada, Alvaro.
Si deseas enviarnos el número de pedido por mensaje privado, nos encontramos a disposición para verificar tu caso y brindarte asistencia.

Un saludo.

Diego de Back Market

[Back Market @backmarket]

@TrevorVsLife Hi, we are sorry to hear that.

Could you please send us a DM with your order number and the email address associated with the purchase? We'll be happy to take a look at the case and see how we can help.

[Back Market @backmarket]

@ABonant35 Bonjour,
Nous vous avons déjà communiqué les étapes à suivre par message privé.

Bonne journée,
Simone, Service Client Back Market

[Back Market @backmarket]

@yelidapower Hi, we're sorry to hear about this experience.

We'd like to take a closer look at your case and review the available options with you. Please send us a DM and we'll be happy to help!

[Back Market @backmarket]

@kateoreilly33 Hi, we're sorry to hear about this.

Please send us a DM with the order number and email address associated with the purchase. We'll be happy to take a closer look at the situation and help from there.

[Back Market @backmarket]

@spudnik267 Hi Noel, we appreciate the feedback then as it helps us improve :) Have a great day!

[Back Market @backmarket]

@spudnik267 Hi Noel, thanks for clarifying. Please contact us via DM so we can help resolve this!

[Back Market @backmarket]

@ABonant35 Bonjour Adrien,
Si vous rencontrez un problème avec votre commande, je vous invite à nous contacter en DM afin que je puisse vous aider au plus vite.
Astrid de Back Market.

[Back Market @backmarket]

@MusicTheft__ Bonjour
Je vous invite à nous contacter en DM afin qu'on puisse regarder ensemble si le prix de l'estimation reçu est correct.
Astrid de Back Market.

[Back Market @backmarket]

@Jim86261 thank you - for privacy and security reasons, could you please start the conversation with us via DM? We'll be happy to take a closer look at your case there.

[Back Market @backmarket]

@Jim86261 We're sorry to hear that. If you have an existing claim or order number, please send it to us via DM and we'll be happy to review the situation!

[Back Market @backmarket]

@GemWP Hi Gemma, so sorry to hear you received a faulty device! Would you be able to send us a DM with your Back Market email address so we can take a look for you?

[Back Market @backmarket]

@LFTGLF4 Hi @LFTGLF4, thanks for reaching out! Unfortunately we do need to add a payment method to enable payouts, but feel free to send us a DM if there's anything we can help with on your trade-in!

[Back Market @backmarket]

@ReynoldsArthur Hi @ReynoldsArthur, I'm so sorry to hear your Back Market device broke so quickly and you've been having a tough time contacting support. Could you please send us a DM with your Back Market email address so we can look into this for you?

[Back Market @backmarket]

@iamSAISB Hi @iamSAISB - I'm sorry to hear you didn't receive your order! Would you be able to send us a DM with your email and the order number?