Barclays UK Help

Need to ask us something? We’re here to help you 24 hours a day, 7 days a week. We’d never ask you for personal data on Twitter, please never post any.

[Barclays UK Help @BarclaysUKHelp]

@MedjayMorgan I'm sorry to hear this Phillip,this isn't how we want our customer service to be. I have responded to your DM where we can look to discuss this further with you

-Kody https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

@TIFFJOSH16 No problem Josh 🙂 It's midnight the next working day and you paid them in today so it'll be tomorrow going into Friday. I hope that makes sense? -Emily

[Barclays UK Help @BarclaysUKHelp]

@MedjayMorgan Hi Morgan. I've replied to you over in DM if you'd like to take a look when you get a chance. -Emily

[Barclays UK Help @BarclaysUKHelp]

@oviero Hey oviero 👋 Thanks for reaching out to us, I'm sorry to hear this pop into DM I'll do my best to help or point you in the right direction.
Alternatively you can find all the secure ways to contact us here > https://t.co/1bhvozREDw
Donz https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

@ColleenFullick Morning Colleen, we've got your message, and I've replied to your DM 😊 Kate

[Barclays UK Help @BarclaysUKHelp]

@JustinasPocius Hey Justinas 👋 Thanks for reaching out to us, hope you've been keeping ok 😊 I'd really like to help you out, pop into DM, and we can take a look at this together 😊
Donz

[Barclays UK Help @BarclaysUKHelp]

@balitarunuk Evening Tarun 👋 Hope you're well!

If you pop through to DM with more info we'll take a look into this for you.

Alternatively, you can find other ways of contacting us securely here: 👉 https://t.co/1bhvozREDw

- Callum https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

@KirstyRo1986 Hiya Kirsty 👋 It’s lovely to hear from you again, I hope you’re keeping well! 😊

When you get a moment, please pop us a DM, and we’ll be happy to take a closer look and help you out.

Speak soon! – Colm https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

Hi there Bill. Thanks for getting in touch and I'm really sorry to hear about your experience with this 🙁 Can you please pop over to DM so I can take some more information as I'd really like to help? If you'd like to find out all of the secure ways you can contact us, you can visit our website here: https://t.co/oQOEWb2x1b. -Emily

[Barclays UK Help @BarclaysUKHelp]

Hi there, thanks for your message. I hope you're doing ok.

I'm sorry to hear you've not had a great experience when speaking to customer services, this is definitely not our intention.

Can you send me a DM with an overview of what's happened, and I'll take some more details, and I'll do what I can to help.

If you are needing to discuss this further please find all the ways you can chat with us securely, and we will be more than happy to help support you with this 👉 https://t.co/oQOEWb2x1b

- Kyle

[Barclays UK Help @BarclaysUKHelp]

Hey there 👋 Thanks for reaching out to us, hope you've been keeping ok 😊 I'd really like to support you further pop into DM, and we can take a look at this together.

I've also added in a helpful link here > https://t.co/bfrLTqCUVp

Alternatively you can find all the secure ways to contact us here > https://t.co/oQOEWb2x1b
Donz

[Barclays UK Help @BarclaysUKHelp]

@Alfie_KC Hey Tony, I hope you're okay! Sorry you're having some trouble - we'd certainly like to try and help. Please pop over to DM so we can have a chat.

You can also find all the ways to contact us here too: https://t.co/1bhvozREDw. Cody https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

Thanks for coming back to us, and for explaining the situation, Paul. I'm sorry for the time it's taken to get through to the fraud team, and I can understand this must be a difficult time dealing with your Mothers funeral. I'd like to share a link here 👉 https://t.co/Iy5SYszPcg which provides more information on the help and support available when dealing with a loss.

If you'd like to discuss this in more detail, please drop us a message in DM?

-Andrew

[Barclays UK Help @BarclaysUKHelp]

Hi there 👋 Hope you're well?

I'd love to be able to support you further with this, could you pop me over a DM and let me know a bit more about this?

Alternatively, you'll find all the different ways you can contact us securely, on this link here 👉 https://t.co/oQOEWb2x1b - Beth

[Barclays UK Help @BarclaysUKHelp]

Hi there, thanks for your message. I hope you're doing ok.

Sorry to hear you're having issues with the app. I can see currently there are issues with viewing/downloading statements, but everything else in the app should be working as normal.

Can you please send me a DM, where I'll take some more details and do everything I can to help you.

If you are needing to discuss this further please find all the ways you can chat with us securely, and we will be more than happy to help support you with this 👉 https://t.co/oQOEWb2x1b - Kyle

[Barclays UK Help @BarclaysUKHelp]

@OnlyYou28259125 Hey Ben 👋 Thanks for reaching out, I hope you're having a nice day so far! Can you please pop into DM so we can chat about this further? I'd love to see what I can do to help from here. -Emily https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

@conord1994 Hi Conor, thanks for your message.

I can definitely help you with that! ☺️

If you send me a DM with your query, I'll take a few more details there, and get you the help you need. 👍

- Kyle https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

@d1n3aa Hi there, I hope you are well.

I'm sorry to hear you have not yet received your statement.

Please join me in DM where we can look at ways to chat securely about this.

You'll also find all the ways you can contact us here - https://t.co/1bhvozREDw

Claire https://t.co/ROMuyG9IAf

[Barclays UK Help @BarclaysUKHelp]

Hi there! 👋 I hope you’re doing well today. I’m sorry that you were declined for your application for your Amazon purchase. I’m glad you were able to make the purchase on your Barclaycard.

Was this via Barclays Partner Finance? If you have other lines of credit this could be the reason you’ve been declined for credit this way, as we use information from Credit reference agencies you can find more information about the credit reference agencies and how we use your information from here. 👉 https://t.co/wGTE7SaIO2

If you’d like to discuss this further, you can find the best ways to contact our Partner Finance team here. 👉 https://t.co/I7nEfXIZaU. Or if you’d prefer you can pop over to us in a DM, and we’ll see what we can do to support you further here. 😊

-Ryan

[Barclays UK Help @BarclaysUKHelp]

Hi Faith, thank you for reaching out to us today! I am sorry that you've not been able to get in touch to us via the app. We would need to chat securely and take some additional information in order to assist you. Would you be to drop us a DM please? 😊

You’ll also find all the ways you can speak to us securely here 👉

Barclays - https://t.co/oQOEWb2x1b

Barclaycard - https://t.co/sQQMRiUPOT

I've also added some helpful information that's available to you depending on your situation here 👉
Barclays - https://t.co/bUDlvFTyvg

Barclaycard - https://t.co/bmbAToYPUl

- Chris