Blizzard CS - The Americas

Blizzard Entertainment North America Customer Support

[Blizzard CS - The Americas @BlizzardCS]

@deathraid82 Hey there, Randy. It looks like a Game Master addressed your ticket and was able to resolve it. :D We just wanted to follow up here in case you missed it in game. ^JH

[Blizzard CS - The Americas @BlizzardCS]

The 3.2.0 Public Test Realm (PTR) for #DiabloIV will be available from August 4, 10:00 a.m. PDT to August 11, 10 a.m. PDT. Check out the Codex for what's in store for the Eternal and Seasonal Realms: https://t.co/DeQ4wIP3UE

[Blizzard CS - The Americas @BlizzardCS]

@deathraid82 We have GM's from all over the country addressing tickets, Randy. Would you be able to provide me the approximate time and date this occurred? ^JH

[Blizzard CS - The Americas @BlizzardCS]

@deathraid82 Do you happen to have a ticket ID, Randy? ^JH

[Blizzard CS - The Americas @BlizzardCS]

[#Warcraft] Maintenance has completed & games are live. Thank you for your patience, everyone. See you in game!

[Blizzard CS - The Americas @BlizzardCS]

@Gabboween You should be able to get a ticket in here. Just be sure to include as much information as possible. https://t.co/47mKSLU9VP ^CC

[Blizzard CS - The Americas @BlizzardCS]

MAINTENANCE SCHEDULE: https://t.co/PiFYyKW2Tt

[Blizzard CS - The Americas @BlizzardCS]

August’s Trading Post is ready for a showdown in #Midnight! It's time to add some black and white style to your collection. What will you spend your Trader's Tender on this month? https://t.co/mOik5w46yx

[Blizzard CS - The Americas @BlizzardCS]

@Davinah_00 We're not seeing a huge number of reports coming in, but we're looking into things. In the meantime, please get a bug report sent in from in-game on the character/server that this is happening on. ^CC

[Blizzard CS - The Americas @BlizzardCS]

@Klinny93 You should be able to submit a ticket here: https://t.co/47mKSLU9VP ^CC

[Blizzard CS - The Americas @BlizzardCS]

Here you'll find a list of hotfixes that address various issues related to #Warcraft. While some hotfixes take effect the moment they are implemented, others may require realm restarts. Find the latest hotfixes here: https://t.co/jHwRBabbON

[Blizzard CS - The Americas @BlizzardCS]

MAINTENANCE SCHEDULE: https://t.co/PiFYyKW2Tt

[Blizzard CS - The Americas @BlizzardCS]

@Harquebuseer001 Are you still unable to play? What happens when you try to play? Are you able to log into the Bnet Desktop app first and then unable to log into Diablo? Also, which version of Diablo are you speaking of? ^JH

[Blizzard CS - The Americas @BlizzardCS]

If you're having trouble recovering an old account, check our article here that has steps to help get you back into our games! https://t.co/BUvQuOP8OP

[Blizzard CS - The Americas @BlizzardCS]

Want to know about a specific class or report a bug? Perhaps you're having a tech issue or are looking for a guild. Then check out the World of #Warcraft forums! https://t.co/ZstPTF3boZ

[Blizzard CS - The Americas @BlizzardCS]

@redzenox Thanks for the report. We'll pass it along. ^JH

[Blizzard CS - The Americas @BlizzardCS]

@Tambo4467 Okay, cool. Keep us updated. ^JH

[Blizzard CS - The Americas @BlizzardCS]

@Tambo4467 That error is connection related. What have you tried so far to resolve the issue? ^JH

[Blizzard CS - The Americas @BlizzardCS]

@Prowl8413 Did you play on the NA realms or the EU realms? ^JH

[Blizzard CS - The Americas @BlizzardCS]

@bignick353 Okay. They will need to keep their ticket open and a GM will hopefully be able to help further. ^JH