Boston Scientific

Official news from Boston Scientific, a leading innovator of less invasive medical solutions that transform lives. Find us on Facebook, LinkedIn, and Instagram.

[Boston Scientific @bostonsci]

@togetherforsha1 Hello! We're sorry to hear about your negative experience. To confirm, was your last spinal cord stimulator a Boston Scientific product?

[Boston Scientific @bostonsci]

@Harkesh67635618 We are working to contact the proper team in your region. We will get back to you as soon as possible. Thank you for your patience.

[Boston Scientific @bostonsci]

@GarethNotGarth We attempted to send you a direct message. If that fails, you may be able to send us a message now that we have followed your account. We have contacted our complaints team and will let you know if they need any more information from you.

[Boston Scientific @bostonsci]

@GarethNotGarth Please try to send a direct message via this link: https://t.co/VzMPA2li1D

[Boston Scientific @bostonsci]

@abdullah_r923 Hello! Thanks for reaching out. We will forward your inquiry to the proper team and get back to you as soon as possible.

[Boston Scientific @bostonsci]

Boston Scientific announces results for Q2 2025: https://t.co/4zc7bNXqbl $BSX

[Boston Scientific @bostonsci]

@LeighROverton Hi Leigh, thanks for reaching out. We apologize for the frustrating experience. The only way we can help with an upgrade is by having you speak to our Patient Care team, which it sounds like you have already done. If not, please call [phone] Monday-Friday 8 AM - 8 PM ET.

[Boston Scientific @bostonsci]

@HardenedBeam Hello! If you have experienced an issue with Therasphere Y-90, our support team is available to assist you. Please call [phone] Monday-Friday 8:30 AM - 9:30 PM ET.

[Boston Scientific @bostonsci]

@ShobhitDixit14 Please call the telephone number listed on the card. Our Patient Services team is best suited to assist with this issue.

[Boston Scientific @bostonsci]

@Goducks2003 Hello, thank you for reaching out. We are sorry to hear this. Which Boston Scientific device are you implanted with? We will share this information with our complaints team, and we would be happy to connect you with patient services if you are in need of assistance.

[Boston Scientific @bostonsci]

@Reilly40 Hi Sean. We apologize for the negative experience. Are you still in need of assistance? We'd be happy to help.

[Boston Scientific @bostonsci]

@Reilly40 Hi Sean. We're sorry to hear that. Are you a healthcare provider or are you implanted with a Boston Scientific device?

[Boston Scientific @bostonsci]

@Abraham60373150 Thanks for getting back to us. We would like to collect some more information from you. Can you please send us a direct message via this link? https://t.co/VzMPA2li1D

[Boston Scientific @bostonsci]

@Abraham60373150 Hello! In the instance of a stent being blocked by food, are you referring to an Axios Stent? If so, we would like to get some more information and document this in our records. Please let us know!

[Boston Scientific @bostonsci]

@Linda_Ragsdale Hi Linda. We wanted to reach out one more time to see if you are comfortable providing us with your contact information. Please let us know the best way to contact you or send us a direct message with your preferred email address. Thank you.

[Boston Scientific @bostonsci]

@Vikas11p Hi, thanks for your inquiry—we’re happy to assist. Please call our Patient Services team at [phone] Monday-Friday 8 AM – 5 PM CT for information regarding your device.

[Boston Scientific @bostonsci]

@Linda_Ragsdale Hi Linda. We wanted to reach out a second time to see if you are comfortable providing us with your contact information. Please let us know the best way to contact you or send us a direct message with your preferred email address. Thank you.

[Boston Scientific @bostonsci]

@Linda_Ragsdale We're very sorry to hear that, Linda. Thank you for letting us know. We take these matters very seriously. If you feel comfortable, please direct message us your contact information, including your preferred email address. We may need to follow up with you directly. https://t.co/VzMPA2li1D