📦 Not received your parcel?
It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.
There are some steps you can take ⤵️
https://t.co/6VB9kXobaA
You could be entitled to benefits even if you work, have savings or own a home.
✅ It’s worth checking what you can get.
Read our online advice on benefits ⤵️
https://t.co/HbPDl274qm
🏘️ Are you sharing a home with other people?
It’s important to understand your rights and responsibilities.
Our online advice explains what you need to know ⤵️
https://t.co/yUDQsMJbA9
⚡ Looking to save money on your gas and electricity?
You could consider switching suppliers or a different tariff with your current supplier.
Before that, check if you can switch ⤵️
https://t.co/r0CQyrQtan
Whoever you are, whatever your problem - we’re here to help you 💙
Everyday we help people like Jean, Hassan and Charlie find a way forward.
#WeAreCitizensAdvice. We are the people’s champion.
Find out more about us ⤵️
https://t.co/wd4IhbedAW
Are you looking to make any improvements to your home?
A local authority can offer different types of help to adapt, improve, or repair your home.
Find out more on our website ⤵️
https://t.co/lUM8y5J7w7
There are steps you can take if you haven’t been paid what you’re owed after leaving a job.
On top of your basic pay you could be owed holiday pay, sick pay and redundancy pay.
Check your rights ⤵️
https://t.co/qwfadKE8QL
🕔 Your employer can't make you work more than 48 hours a week on average.
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
https://t.co/hpIU3ZVdcM
You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Find out more on our website ⤵️
https://t.co/DBYObRcYG5
A trader at your door claiming urgent repairs needed?
Be wary, it could be a scam if they:
❌ Rush you for a quick decision
❌ Won't give a written quote
❌ Ask for cash up front
Learn how to protect yourself ⤵️
https://t.co/zKOauKQNsZ
#ScamAware
You might be able to get help paying your bills depending on:
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
https://t.co/BdsVKP5n6D
If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
https://t.co/bjzRL6aHfu
More and more people are coming to us for help with debt.
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
https://t.co/G1QolgW9EE
You might feel you're working too many hours if you’re working overtime a lot.
✅ Make sure you know what your contract says about doing work on top of your usual working hours.
Here’s what you need to know ⤵️
https://t.co/ggVr2DdazM
Our consumer service received almost 37,000 complaints about home maintenance and improvements in the past year.
If you’ve had problems with building work, our advice can help.
Find out more on our website⤵️
https://t.co/I3b9kbL78i
Whether you’ve just received your first ever energy bill, moved to a new supplier or just want to stay on top of your payments, our bill breakdown covers everything you need to know about your energy bills ⤵️
https://t.co/7jNk7vggGI
On average, people who call and negotiate for money off their mobile and broadband bills can save more than £325.
But almost 1 in 5 people don’t negotiate or switch at all.
Here’s what you need to know about switching ⤵️
https://t.co/0efynxFVQn
Last week, the National Citizens Advice published a report on the extra costs families living in temporary accommodation face.
Read the full report here
https://t.co/GCOOSiJXtD
🏠 Are you sharing a home and renting with other people?
It’s important you know what type of tenancy you have - this can affect your rights and responsibilities.
Check our advice ⤵️
https://t.co/yUDQsMJbA9