@JiimButters Thank you for bringing this to our attention. We're sorry to hear about your experience and understand your concerns.
Please send us a DM with the vehicle registration number, plus the date, time and location of the incident, and we'll investigate with the relevant team.
@Lemon_Squeezy88 We're sorry to hear you're experiencing connection issues and understand how frustrating this can be.
Please contact your broadband provider directly, as they can investigate the issue and, if needed, work with CityFibre to help resolve it.
@WitchellEmily Hi Emily, thanks for getting in touch. You can find everything you need to know about our full fibre installation process here: https://t.co/ExnXg7i7J6. If you have any further questions, please feel free to send us a DM and we'll be happy to help.
@Jim_Millar Hello Jim. Thank you for bringing this to our attention again. Firstly, we are sorry this is occurring outside your property. Please can you DM us the van registration so we can ensure the engineers are advised accordingly. Thank you.
@Ohgrowup1 Hello. Thank you for reaching out to us. Please can you Direct Message us the property address and contact details so we can investigate? Thank you
@Lionel_Conroy Unfortunately we are not able to assist with your enquiry, this will need to be raised directly with your service provider.
Your provider will reach out to CityFibre on your behalf should this be required
We apologise we can not assist at this time.
@janecowell1 Hi thank you for your message. If you could reach out to us on our website, we can investigate the issue for you. Thank you.
https://t.co/MOpdZzufmA
@rjportsmouth42 Good afternoon, thank you for reaching out to us. Please check your DM's where we have requested further information so we can investigate for you.
@HanKhar Good morning. We apologise for the disturbance you experienced. Please can you direct message us your address and contact details and we can investigate this further?
@Jim_Millar Hello. Thank you for raising this with us. Please can you direct message us your address and contact details so we can have this concern investigated? Thank you.