CLPCCD CTO

The Chabot-Las Positas CCD * Chief Technology Officer Account

[CLPCCD CTO @clpccd]

Banner services have been restored.

[CLPCCD CTO @clpccd]

ITS is aware of the issue with Banner and working to resolve it. Updates will follow as available.

[CLPCCD CTO @clpccd]

Update: Inbound calls are now working at the District Office.

[CLPCCD CTO @clpccd]

Please note that the District Office phone system is not receiving outside calls. This is a problem with the service provider. ITS is working to resolve the issue with the vendor.

[CLPCCD CTO @clpccd]

Welcome back to school everyone! The Help Desk is available for all your IT needs at [email protected].

[CLPCCD CTO @clpccd]

Banner and Class-Web will be offline 7/29 at 11 pm until approximately 4 pm on 7/30 to apply Financial Aid important updates.

[CLPCCD CTO @clpccd]

Important Email News if you're at a college and logging in with https://t.co/Ndnvcq6Nuh credentials. We are removing that workaround tonight and you will revert to your https://t.co/7y1keBscDD username and corresponding password. Mailbox contents will repopulate automatically.

[CLPCCD CTO @clpccd]

Update: Issue resolved

ITS is currently working to resolve a VM Ware issues affecting the following servers:

Campus Logic
Cranium Cafe
Library Databases
CCCApply
DegreeWorks

Systems may be temporarily unavailable.

[CLPCCD CTO @clpccd]

ITS is currently working to resolve a VM Ware issues affecting the following servers:

Campus Logic
Cranium Cafe
Library Databases
CCCApply
DegreeWorks

Systems may be temporarily unavailable.

[CLPCCD CTO @clpccd]

Update: Situation resolved.

ITS is working to restore system availability to DegreeWorks, CampusLogic and Library Databases.

[CLPCCD CTO @clpccd]

ITS is working to restore system availability to DegreeWorks, CampusLogic and Library Databases.

[CLPCCD CTO @clpccd]

If you're having trouble previewing or downloading attachments, please use the "save to Onedrive" option. We have a fix to this, but we'll need to implement it post Independence Day weekend for the best user experience.

[CLPCCD CTO @clpccd]

Important note on logging into email:
1) Most users will log into https://t.co/4kxNg3PFZ1 with your EMAIL ADDRESS and password, or
2) if you were given alternate credentials using CLPCCD/username, login with [email protected] (we're fixing this).

[CLPCCD CTO @clpccd]

The CLPCCD email migration is underway. We'll be working all weekend but users *may* be able to log in via https://t.co/4kxNg3PFZ1 with their EMAIL ADDRESS as the username and password.

[CLPCCD CTO @clpccd]

CLPCCD is scheduled to migrate email to O365 the weekend of 6/26-27. Email may be intermittently unavailable during the transition. Check back here for more updates.

[CLPCCD CTO @clpccd]

Did you know? The best way for CLPCCD Faculty and Staff to get IT assistance is to enter a help request. More info at https://t.co/ngFCsu4noY

[CLPCCD CTO @clpccd]

Chabot-Las Positas Information Technology Services is pleased to announce the activation of the CTO Twitter Account. We'll use this account to provide more up-to-date information through Twitter and the ITS web site.