COMPanion Corporation Status

Follow us for hosting updates for Alexandria, Textbook Tracker, and KeepnTrack.
For other information, follow @AlexandriaLib and @KeepnTrack.

[COMPanion Corporation Status @COMPanionStatus]

All connectivity issues with our FTP service have been repaired and all services should be restored and fully accessible.

[COMPanion Corporation Status @COMPanionStatus]

IMPORTANT! It has been reported that some of our customers are experiencing connection issues with our FTP services. We are diligently working on this as we speak!

[COMPanion Corporation Status @COMPanionStatus]

Important!! It appears that all connectivity issues for California customers have been resolved. While we are not currently aware of what caused the problem, and have determined the issue was not from our end, we believe that this may have been related to an ISP issue.

[COMPanion Corporation Status @COMPanionStatus]

Important! Some of our customers in California are experiencing issues connecting to Alexandria. We are currently researching the issue that appears to isolated to this specific area.

[COMPanion Corporation Status @COMPanionStatus]

Hello, we are currently looking into reported connection issues with our FTP service. We hope to have everything resolved this afternoon or evening. More to come!

[COMPanion Corporation Status @COMPanionStatus]

Hello, Alexandria community! On Sunday, December 8th, our Hosting team will be conducting the first of our two scheduled monthly Alexandria updates.

[COMPanion Corporation Status @COMPanionStatus]

Hello all hosted customers! We have moved our live status to our online support center and will only be posting live status updates on X for a limited time longer. Please visit: https://t.co/Nv3VLs0sFW

[COMPanion Corporation Status @COMPanionStatus]

YAY! We have restored all hosting connection issues. You can now get back to work and use your Alexandria hosted service.

[COMPanion Corporation Status @COMPanionStatus]

IMPORTANT! Majority of services for hosted customers have been successfully restored. We will be completing the remaining services this evening to mitigate potential interruption.

For further questions or assistance, please contact our Support team at 800-347-4942. Thank you!

[COMPanion Corporation Status @COMPanionStatus]

IMPORTANT! We are currently working through an issue that affects the connectivity of some of our hosted servers. Please bear with us as we work to restore services.

[COMPanion Corporation Status @COMPanionStatus]

Uh Oh! Some of our customers are reporting connection issues with our hosted services! We are on the case as we speak! If this affects you, we will have your connection restored in no time! More to come...

[COMPanion Corporation Status @COMPanionStatus]

Hello, Alexandria community! On Sunday, September 22nd, our Hosting team will be conducting the first of our two scheduled monthly Alexandria updates to version 24.4.

Find our more about this update on our Release Notes:
https://t.co/pkAGCCDu94

[COMPanion Corporation Status @COMPanionStatus]

Hooray! All Hosted connections have been restored! 🥳

Should you experience any issues, please contact our wonderful Support team at 800-347-4924 or [email protected].

[COMPanion Corporation Status @COMPanionStatus]

IMPORTANT! It has been reported that some of our hosted Alexandria and KeepnTrack customers are currently experiencing connection issues. We are diligently working on this as we speak!

[COMPanion Corporation Status @COMPanionStatus]

YAY! We have restored all hosting connection issues. You can now get back to work and use your Alexandria hosted service. We will continue to investigate the cause of the issue to make sure this does not happen again!

[COMPanion Corporation Status @COMPanionStatus]

Uh Oh! Some of our customers are reporting connection issues with our hosted services! We are on the case as we speak! If this affects you, we will have your connection restored in no time! More to come...

[COMPanion Corporation Status @COMPanionStatus]

YAY! We have restored all hosting connection issues. You can now get back to work and use your Alexandria hosted service.

[COMPanion Corporation Status @COMPanionStatus]

IMPORTANT! It has been reported that some of our Alexandria users are experiencing connection issues with our Hosted services. We are diligently working on this as we speak.

[COMPanion Corporation Status @COMPanionStatus]

Happy Friday, Alexandria community! On Sunday, August 4th , our Hosting team will be conducting the second of our two scheduled monthly Alexandria updates.

To read more about the update to 24.2, please check out our Release Notes:
https://t.co/pK6C1jjJ1i

[COMPanion Corporation Status @COMPanionStatus]

Hello, Alexandria community! On Sunday, July 28th, our Hosting team will be conducting the first of our two scheduled monthly Alexandria updates.

To read more about the update to 24.2, please view our Release Notes:
https://t.co/pK6C1jjJ1i