Cambridge Audio

Made by music since 1968

[Cambridge Audio @CambridgeAudio]

Bring your music to life in a whole new way - August 9th.

[Cambridge Audio @CambridgeAudio]

In the United States the Yoyo (M) was sold from 2016 through 2022. Full cash refund of $218 for speakers purchased in the United States:
https://t.co/17PZYdxrAu

888 805-5001, Mon to Fri, 9 a.m. to 5 p.m. ET

USA CPSC recall announcement: https://t.co/sNsfRrmhwh

[Cambridge Audio @CambridgeAudio]

Product recall: Cambridge Audio Yoyo (M) Portable Bluetooth Speaker. Every unit is affected, wherever it was bought. The lithium-ion batteries can overheat, posing a fire hazard. Stop using them and stop charging them.

If you own these speakers, click: https://t.co/17PZYdxrAu

[Cambridge Audio @CambridgeAudio]

@Jambo_W DThank you for getting back to us.
We haven’t received many reports of this particular issue. However, I’d recommend performing a factory reset of your earbuds to see if this resolves the issue.

Once you’ve completed the reset, please let me know if you notice any difference.

[Cambridge Audio @CambridgeAudio]

@gremlintrader Hi,

Thanks for the clarification. That is what I understood from your previous message, but I do appreciate you confirming this.

It’s great to hear that you’re enjoying your new L/R S speakers and that they have been working well for you

[Cambridge Audio @CambridgeAudio]

Everyone deserves phenomenal sound, no matter their budget. SX speakers deliver the best possible sound at an unbeatable price.

Today is the final day of our Summer Sale! Don’t miss out on last-minute savings, including SX and Minx speakers: https://t.co/xl99UYPtZ5

[Cambridge Audio @CambridgeAudio]

@gremlintrader Thanks for clarifying! We wouldn’t expect any noise with music paused and the system in standby. We haven’t observed this in testing or real-world use, and we’re not aware of other reports. Great to hear you’re enjoying your new blue L/R S speakers!

[Cambridge Audio @CambridgeAudio]

@gremlintrader Hi, thanks for getting in touch. Which active speakers are you referring to, L/R S, M or X? Do you already have a pair? When you say "idle", do you mean standby, Bluetooth with music paused, or volume turned down?

[Cambridge Audio @CambridgeAudio]

@weareaudiofile Hi again. Thanks for the explanation. You're speaking with Cambridge Audio Customer Support. We've forwarded your email to the relevant teams, who are best placed to assist with your request. Thank you for thinking of us and getting in touch. We wish you all the best.

[Cambridge Audio @CambridgeAudio]

The next level of sound is here with EX Series. A serious step up for your audio system: https://t.co/w9z2huPcUU

The EXN100 music streamer and EXA100 stereo integrated amplifier are crafted for those who demand more from their music. Drawing from our flagship Edge range, the EX Series combines advanced engineering, sleek design, and breathtaking performance.

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[Cambridge Audio @CambridgeAudio]

@weareaudiofile Hi there, thank you for your message.
Could you please provide a bit more context on what you mean and which products you’re referring to? This will help us better understand and assist you.

[Cambridge Audio @CambridgeAudio]

@akyuzaytac Hi , thank you for reaching out. We are so sorry for the continued issues that you've seen with your Evo. Our support team would be eager to look into this, and finally get this resolved for you. Please reach out to us directly here - https://t.co/YQeMXONUjp

[Cambridge Audio @CambridgeAudio]

@chihiroygm @HSYildiz Thank you for contacting Cambridge Audio Customer Support.

We have forwarded your email to our Marketing team, who are best positioned to handle your request.

[Cambridge Audio @CambridgeAudio]

@chihiroygm Thank you for contacting Cambridge Audio Customer Support.

We have forwarded your email to our Marketing team, who are best positioned to handle your request.

[Cambridge Audio @CambridgeAudio]

@rdaved Hi, Fit can be very individual, but many customers find foam ear tips provide a much better seal and more secure fit than the standard silicone ones. We do offer foam tips on our official Cambridge Audio website, so those may be worth trying with your Melomania A100.

[Cambridge Audio @CambridgeAudio]

@ArneKuilman @dazroch Hi, thanks for letting us know about this, and if you need any help or advice, feel free to reach out.

[Cambridge Audio @CambridgeAudio]

Building your first hi-fi system shouldn't be difficult, and the AX Series makes it easy 🔊

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[Cambridge Audio @CambridgeAudio]

@Chrisja13 @Chrisja13 I am sorry that the steps haven’t resolved the issue for you. As this will need further investigation, please may we ask you to get in touch with our support team, who will be able to take a look into this for you - https://t.co/LwpytbUrHP

[Cambridge Audio @CambridgeAudio]

@Chrisja13 @Chrisja13, I am sorry that the steps haven’t resolved the issue for you. As this will need further investigation, please may we ask you to get in touch with our support team, who will be able to take a look into this for you - https://t.co/LwpytbUrHP

[Cambridge Audio @CambridgeAudio]

@TheFryingPanMan I’m sorry to hear about the battery performance you’re experiencing. A drop to around 80% after an hour can be affected by factors such as volume level, Active Noise Cancellation, and the Bluetooth codec in use, as these can increase power consumption and lead to faster drain.

[Cambridge Audio @CambridgeAudio]

@HctorRo1010 Sorry to hear about this.

May I ask if the same issue is still occurring since you submitted the support ticket?

We are investigating any outages that may have occurred over the weekend.