CaratLane

The Trust of Tata, The Spirit of CaratLane! India's Largest Online Jeweller | We're Obsessed with Making Beautiful Jewellery Accessible. #CaratLane

[CaratLane @CaratLane]

@Caffeineeeeee We want to extend our sincerest apologies for the inconvenience you experienced. Requesting you to kindly DM us your contact details we shall check and get your issue resolved at the earliest.

[CaratLane @CaratLane]

@bhutanikamal119 @prernaa @ET_Now @MoneyControl Dear Kamal,
As discussed, we shall provide you with a definite update by Monday. Thank you for your patience and cooperation.

[CaratLane @CaratLane]

@bhutanikamal119 @prernaa @ET_Now @MoneyControl Dear Kamal,
Sure allow us sometime and we shall call you on the alternate number provided.

[CaratLane @CaratLane]

@bhutanikamal119 @prernaa @ET_Now @MoneyControl Dear Kamal,
We are truly sorry for the inconvenience caused. Please allow us some time to look into this; a member of our team will call you on your registered number shortly to understand the issue and resolve it for you.

[CaratLane @CaratLane]

@bhutanikamal119 @prernaa @ET_Now @MoneyControl Dear Kamal,
We are truly sorry for the inconvenience caused. Please allow us some time to look into this; a member of our team will call you on your registered number shortly to understand the issue and resolve it for you.

[CaratLane @CaratLane]

@drnidhimalik @caratlovezone @TataCompanies Dear Nidhi, We have already shared the details with you via DM. Your order is scheduled to be delivered by tomorrow, anytime before 9:00 PM. Kindly be assured that our team is closely monitoring the shipment and will ensure it reaches you as promised. Thank you for your patience

[CaratLane @CaratLane]

@drnidhimalik @caratlovezone @TataCompanies Thank you for sharing us the details ma'am , we shall check and update you on the issue at the earliest

[CaratLane @CaratLane]

@drnidhimalik @TataCompanies I want to extend our sincerest apologies for the inconvenience you experienced We understand how frustrating this must have been, and we deeply regret any trouble this caused. kindly DM us the details we shall check and update you in the issue at the earliest.

[CaratLane @CaratLane]

@drnidhimalik @caratlovezone @TataCompanies I want to extend our sincerest apologies for the inconvenience you experienced We understand how frustrating this must have been, and we deeply regret any trouble this caused. kindly DM us the details we shall check and update you in the issue at the earliest.

[CaratLane @CaratLane]

@Nbahl68 We are sincerely sorry for your experience. Please share your order or contact details with us via DM. Rest assured, we will check this on high priority and get in touch to provide a swift solution.

[CaratLane @CaratLane]

@Aratrika96 As discussed with our executive, Jinal, our team is tracking this on high priority and will keep you posted by the end of the day today with a prompt solution. We sincerely appreciate your patience.

[CaratLane @CaratLane]

@misslamgaria @TataCompanies Dear Kenny,

We tried reaching out to you but were unable to connect.

Could you please let us know a convenient time for us to get in touch and discuss this further? We want to make sure this gets sorted out for you as soon as possible!

[CaratLane @CaratLane]

@Aratrika96 Dear Aratrika,

We are so sorry for the delay. It seems like the technical team is taking a bit more time than required to get this sorted.

Kindly provide us with 24 hours of time; please be assured that we have already escalated this on high priority to speed things up!

[CaratLane @CaratLane]

@San_cha_ri Dear Sanchari,

We apologize for the inconvenience caused. Could you please share your registered phone number or email address with us? This will help us check your details and have a callback arranged for you right away.

[CaratLane @CaratLane]

@Arindamchester Dear Arindam,
We apologize for the delay. The process is currently being completed, and please be rest assured that you will be receiving a call from our team very soon once it is done!

[CaratLane @CaratLane]

@Aratrika96 Hey Aratrika,
We are so sorry for the long delay. Please be assured that your case has already been highlighted from our side, and the team is working on it on priority. We are trying our absolute best to have it resolved by EOD today!

[CaratLane @CaratLane]

@Arindamchester Dear Arindam,
We tried calling you but it went unanswered. However please be rest assured we are personally working in it and the product is under the Quality Check. Once done we shall update you on the same.

[CaratLane @CaratLane]

@Aratrika96 we have highlighted this issue on high priority and will update you within 24 to 48 working hours. Thank you for your patience.

[CaratLane @CaratLane]

@raunabhi4 I want to extend our sincerest apologies for the inconvenience you experienced We understand how frustrating this must have been, and we deeply regret any trouble this caused. kindly DM us the details we shall check and update you in the issue at the earliest.

[CaratLane @CaratLane]

@NidhiGupta36 Thank you so much! We are glad we could help resolve your query. We truly appreciate your support and wish you a wonderful day ahead!