National Care Experience Programme

We ask people about their experiences of care and use their feedback to improve the quality of Ireland’s health and social care services.

[National Care Experience Programme @careexperience]

If you were discharged from a participating mental health hospital or unit between April and July, you may be invited to take part in the National Mental Health Experience Survey. Please share your experience to help improve inpatient mental health care across Ireland.

[National Care Experience Programme @careexperience]

Our NCEP team has been on the road visiting partner sites to promote Ireland’s first National Mental Health Experience Survey!

A huge thank you to the staff at @CUH_IRELAND, @Mater_Dublin, @Stjamesdublin, @GUH_Galway, and @ULHospitals for the incredible support

[National Care Experience Programme @careexperience]

We have published an international review of nursing home experience surveys.

The review highlights how nursing home experience surveys are designed and carried out internationally. Read more at https://t.co/yhv8AHl9cT

[National Care Experience Programme @careexperience]

The 2026 #NationalInpatientExperienceSurvey is a partnership of @HIQA @HSELive and @hsepsue and @roinnslainte. To learn more about the survey, its methodology or results, please visit: https://t.co/NJepbdksEF

[National Care Experience Programme @careexperience]

Recently our team have been busy meeting with representatives from across the health regions and participating hospitals across Ireland, supporting the launch of the 2026 #NationalInpatientExperienceSurvey. https://t.co/jeyi6J8dsN

[National Care Experience Programme @careexperience]

Our sincere thanks to all who have attended and contributed to these meetings, and for their continued support of the #NationalInpatientExperienceSurvey. We simply couldn’t do it without you!

[National Care Experience Programme @careexperience]

The National Inpatient Experience Survey invites people who have spent more than 24 hours in a public hospital in May to provide feedback on their experience of care. Watch this video to learn more about the survey.

[National Care Experience Programme @careexperience]

The presentation will provide an overview of how data from our programmes of engagement is used to gain insights and drive improvements in health and social care in Ireland. To access the national dataset for research, visit https://t.co/yhv8AHl9cT.

[National Care Experience Programme @careexperience]

Join the National Care Experience Programme’s Programme Manager Dr Elaine Meehan and Analyst Dr Lorna Sweeney on Wed 27 May @SPHeREprogramme https://t.co/0gI7hxrFsl

[National Care Experience Programme @careexperience]

Eligible participants will receive an invitation by post a few months after discharge. Your feedback will be used to help shape and improve mental health services in Ireland. Learn more: https://t.co/5CmCccn1Fk.

[National Care Experience Programme @careexperience]

The first ever National Mental Health Experience Survey is now open. If you are discharged from a mental health hospital or unit between April and July 2026 you may be eligible to take part.

[National Care Experience Programme @careexperience]

@ucd_sphpss Researchers can request access to the NCEP’s datasets here https://t.co/1mkCMS0wm4

[National Care Experience Programme @careexperience]

Congratulations to Tracy O’Carroll, Deputy Director of our National Care Experience Programme, on her appointment as Adjunct Lecturer with @ucd_sphpss. Tracy will share insights from patient experience surveys to support learning & research. Learn more at https://t.co/5CmCccn1Fk

[National Care Experience Programme @careexperience]

Read the results of the 2025 National Maternity Experience Survey at https://t.co/5CmCccnzuS.

[National Care Experience Programme @careexperience]

Compared to 2020, the 2025 National Maternity Experience Survey showed progress in areas like involvement in care decisions, opportunities to ask questions about the birth and emotional support from healthcare professionals when babies were in the neonatal unit.

[National Care Experience Programme @careexperience]

However, some areas saw a decline since 2020, including several aspects of postnatal care, such as feeding support at home and communication with GPs and public health nurses.

[National Care Experience Programme @careexperience]

Tracy O’Caroll, Deputy Director of the National Care Experience Programme, spoke to @mcculld on @RTERadio1 this morning about the results of the second National Maternity Experience Survey, which were published today. Listen to Tracy’s interview here:
https://t.co/9w3v4ikzrG

[National Care Experience Programme @careexperience]

The National Maternity Experience Survey results are now live. Women who gave birth in Ireland in February or March 2025 shared their experiences of maternity care in this joint initiative of @HIQA @HSELive and @Roinnslainte. Learn more at https://t.co/5CmCccn1Fk.

[National Care Experience Programme @careexperience]

We were delighted to present at @hiqaireland's annual Designated Centres for Older Persons event in Sligo this week.
Tina Boland, Project Lead, discussed findings from 2022's National Nursing Home Experience Survey and plans for the next nursing home experience survey in 2027.