Assistance Query Desk

“Official customer support channel. Assistance available via direct message.”

[Assistance Query Desk @Cex_Assist]

@wezzywillum Please follow our account and send us a direct message so we can assist you further with your case.

[william @wezzywillum]

@CeXSupport I received my order today but there's something missing

[Assistance Query Desk @Cex_Assist]

@wezzywillum @wezzywillum Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@jacintacotter29 Please follow our account and send us a direct message so we can assist you further with your case.

[Jacinta cotter @jacintacotter29]

@Cex hi I would like to report an Incident in my local cex

[Assistance Query Desk @Cex_Assist]

@jacintacotter29 @jacintacotter29 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@psychminds Please follow our account and send us a direct message so we can assist you further with your case.

[iain e @psychminds]

@Cex I have been waiting since Friday for an explanation as to why my membership was suspended without warning or explanation..I have spent £1000s over many years and no issues and then suddenly suspended and no one can tell me why!

[Assistance Query Desk @Cex_Assist]

@psychminds @psychminds Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@neocorvis Please follow our account and send us a direct message so we can assist you further with your case.

[Paul @neocorvis]

@Cex I haven’t received my payment for goods and it’s been almost 24 hours. Last time I received bank transfer within an hour

[Assistance Query Desk @Cex_Assist]

@neocorvis @neocorvis Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@kolarska123 Please follow our account and send us a direct message so we can assist you further with your case.

[Mark Ross @kolarska123]

@Cex Yeah, Samsung Galaxy S10, as O2 have signed me up on a contract I did not need and needed to buy it, as they said I would pay cancellation if not, that was awful!

[Assistance Query Desk @Cex_Assist]

@kolarska123 @kolarska123 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@IanWard87 Please follow our account and send us a direct message so we can assist you further with your case.

[Ian @IanWard87]

Is it possible to get any reply from @Cex I have tried phone, Facebook, email nothing!

[Assistance Query Desk @Cex_Assist]

@IanWard87 @IanWard87 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@cheeseb0t1 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@cheeseb0t1 @cheeseb0t1 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@alexiguardian Please follow our account and send us a direct message so we can assist you further with your case.

[joshua* @alexiguardian]

@Cex

I click and collected the Lego Star Wars PS2 game and when I arrived I got the Platinum edition case not the normal one

Is this okay to return with the stickers removed and how do I see which version I will get before I pick it up

ORDER NUMBER: 22151740

[Assistance Query Desk @Cex_Assist]

@alexiguardian @alexiguardian Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@RacerXwick17431 Please follow our account and send us a direct message so we can assist you further with your case.

[xWicked_ Racer @RacerXwick17431]

Hey @Cex

I want these to simulate Street Fighter X TEKKEN

[Assistance Query Desk @Cex_Assist]

@RacerXwick17431 @RacerXwick17431 Please follow our account and send us a direct message so we can assist you further with your case.

[Assistance Query Desk @Cex_Assist]

@sob_p89 Please follow our account and send us a direct message so we can assist you further with your case.

[sp89p @sob_p89]

@Cex Store Order - eq535455

I've replied via email I received to [email protected]

Can you confirm if I should expect a response. I'm currently travelling and would appreciate if the matter can be looked into as it saves me travelling in.

Thanks

[Assistance Query Desk @Cex_Assist]

@sob_p89 @sob_p89 Please follow our account and send us a direct message so we can assist you further with your case.