@EnslinPorter We appreciate that you brought this to our attention, @EnslinPorter. We do not have control on what is broadcasted on a particular channel. Rest assured that we are continuously working towards providing our subscribers with an awesome viewing experience. Stay safe! Thanks!
@thesidmeister Hi @thesidmeister. We understand how important it is for you to catch these games, and we truly appreciate your interest. At the moment, this specific match isn’t available on our platform due to broadcast rights managed by the channel provider.
@esfajardo2003@NBA_Philippines Hi Edwin. Live coverage of the NBA Finals is currently exclusive to select platforms including a specific streaming app and NBA League Pass. Since each service has its own broadcast rights and content agreements game schedules may vary across platforms. Stay tuned for updates.
@panaberde Hi sun. Allow us to help. While the Cignal box is still powered on, please unplug it from the power outlet, then wait for 10 seconds before plugging it back in. If the issue persists, you may call us at 88-888-222 for Metro Manila and #88-222 (toll free) for provincial areas.
@rogerph2015 Hi @rogerph2015. Effective June 1, 2026, Sari Sari, Pinoy Box Office and Viva Cinema will no longer be available to Cignal, SatLite, and Cignal Play's channel lineup as the current agreement comes to an end. Stay tuned as we continue to enhance your viewing experience. Thank you
@dgedview@CignalPlay We recommend checking the official channel or platform that holds the rights for this event. Rest assured, we continuously work on expanding our content to bring more games your way. Thank you!
@dgedview@CignalPlay Hi @dgedview. We understand how important it is for you to catch these games, and we truly appreciate your interest. At the moment, this specific match isn’t available on our platform due to broadcast rights managed by the channel provider.
@Lenz0819@cignalHDspiker If there's still no programming, unplug the Cignal box from the power outlet while the Cignal box is powered on. Wait for 10 seconds before plugging it back. If issue persists, you may call us at 88-888-222 for Metro Manila and #88-222 (toll free) for provincial areas.
@Lenz0819@cignalHDspiker However, in times of heavy cloud cover or severe weather conditions, the signal may be blocked resulting in a temporary loss of connection. This interruption usually lasts no more than a few minutes.
@Lenz0819@cignalHDspiker Hi @Lenz0819. Cignal is a satellite-based service that requires a clear line of site connection with the satellite. Light rains do not usually affect the connection.
@jvefondo@NBA_Philippines We recommend checking the official channel or platform that holds the rights for this event. Rest assured, we continuously work on expanding our content to bring more games your way. Thank you!
@jvefondo@NBA_Philippines Hi @jvefondo. We understand how important it is for you to catch these games, and we truly appreciate your interest. At the moment, this specific match isn’t available on our platform due to broadcast rights managed by the channel provider.
@jvefondo@NBA_Philippines Rest assured that we are continuously working towards providing our subscribers with an awesome viewing experience. Thank you!
@jvefondo@NBA_Philippines Hi @jvefondo. We understand how important it is for you to catch these games, and we truly appreciate your interest. At the moment, this specific match isn’t available on our platform due to broadcast rights managed by the channel provider.
@rustytutu@CignalPlay@PLDT_Cares@iamMVP If the issue persists, you may call us at 88-888-222 for Metro Manila and #88-222 (toll free) for provincial areas. We are open from 6AM to 12AM daily including holidays. Thanks!
@rustytutu@CignalPlay@PLDT_Cares@iamMVP By the way, while the Cignal box is still powered on, please unplug it from the power outlet, then wait for 10 seconds before plugging it back in.