Circulon® UK

The Official Twitter account for Circulon® in the UK

[Circulon® UK @CirculonUK]

@oldgold4ever Hi Mark, we're sorry to hear this. Please send us a DM with your claim reference number, and we'll look into this for you and provide an update as soon as possible. -Ryan

[Circulon® UK @CirculonUK]

@terribleclunt @Circulon Hi there — just to clarify, we don’t advertise our cookware as ��dishwasher proof.” Our pans are described as dishwasher safe, meaning they are suitable for dishwasher cleaning when used according to the care instructions provided.
That said, repeated dishwasher use can still l...

[Circulon® UK @CirculonUK]

@Stina9297568268 Hello Stina. Sorry to hear what happened to your oven tray. We're sorry for the delay in responding to your claim. Kindly provide your case reference number or send us a private message to further assist you. Thanks, GieGie

[Circulon® UK @CirculonUK]

@bowser147 We’re really sorry for missing this and for the delay in getting back to you. That’s certainly not the experience we want for our customers. Please send us a DM with your details so we can look into this and assist you as quickly as possible. -Ryan

[Circulon® UK @CirculonUK]

@Davebefc sorry to hear this. Please send us a DM so we can help you. Thanks, Amy

[Circulon® UK @CirculonUK]

@juliesmaddogs I’m so sorry to hear about your experience — it’s definitely not what we’d expect from Circulon. Please if you could send us a private message with some photos, we’d be happy to help you under the guarantee. Thanks, Hazel

[Circulon® UK @CirculonUK]

Risotto has a reputation of being tricky to master but all you need is patience… and the perfect pan!

[Circulon® UK @CirculonUK]

@grumpybill147 Hi, I'm really sorry you've had to chase this — that's not the experience we want for you. Please send us a DM with your email address, and we’ll be happy to locate your case and get this resolved for you as soon as possible. Thanks - Hazel

[Circulon® UK @CirculonUK]

@CypriotGeeza @grumpybill147 That’s great to hear – thanks so much for sharing your experience! 😊 Yes, sending us a DM with your details is the best way for us to help quickly. We're always happy to sort things out under the lifetime guarantee. Thanks - Hazel

[Circulon® UK @CirculonUK]

@grumpybill147 Hi, I'm really sorry you've had to chase this — that's not the experience we want for you. Please send us a DM with your email address, and we’ll be happy to locate your case and get this resolved for you as soon as possible. Thanks - Hazel

[Circulon® UK @CirculonUK]

@THESabreT thank you. It looks like you’ve contacted us through Facebook, and we’ve already responded to your query there. We’ll continue our conversation on Facebook. Thanks, Hazel

[Circulon® UK @CirculonUK]

@THESabreT please can you send us a DM with your order number? We can then check this for you. Thanks, Hazel

[Circulon® UK @CirculonUK]

@CypriotGeeza Hello Bahar. Sorry to hear what happened to your cookware. Please send us a private message and we will then assist you under the guarantee. Thanks, GieGie

[Circulon® UK @CirculonUK]

@paddingtonkt hi, please can you send us a DM with your details on so we can locate your initial query with us? Thanks, Ryan

[Circulon® UK @CirculonUK]

@paddingtonkt I am sorry to hear this, can you share your ticket ID so we can look into the issue and resolve today for you? Thanks, Ryan

[Circulon® UK @CirculonUK]

@ivrespecter @Circulon Hello, if you are having issues with your cookware, please send us a DM and we'll get it sorted under the terms of the guarantee. Thanks, Ryan

[Circulon® UK @CirculonUK]

@CypriotGeeza Hello Bahar, I am sorry to hear of the problem with your Cookware​. This is not what we would expect. Please can you send us the following so we can help?
1. Delivery address and phone number
2. Date and place of purchase
3. Photos of
• The whole item
• The base 
Thanks, Jules

[Circulon® UK @CirculonUK]

@Antmoscow @Circulon I’m sorry to hear about the issue with your cookware. Could you please send us a direct message? We’ll be happy to help you with the guarantee. Thanks, Hazel

[Circulon® UK @CirculonUK]

@NotHarry16 @Circulon We have responded to your private message. Sorry for the inconvenience that it has caused you. Thanks, GieGie

[Circulon® UK @CirculonUK]

@NotHarry16 @Circulon Sorry to hear what happened to the items. Please send us a private message for us to further assist you. Thanks, GieGie

[Circulon® UK @CirculonUK]

@NotHarry16 @Circulon Thank you for your query. The dimension of this cake tin is 21.79 x 21.79 x 9.5cm. The depth is 9.5cm. If you require further assistance, you may also send us a private message. Thanks, GieGie