@kristen_waelty If you believe you have an underweight product, please DM/PM us with your full name and email address – our Consumer Care Team would like to reach out to learn more and help make this right.
@kristen_waelty Our products are measured by weight, not length or width, so it is possible you may notice a difference in size from time to time. However, it is very rare for an underweight bar to go undetected at our bakery.
@realprinceblue Thanks for reaching out to us -- we're sorry to hear about the inconvenience! Our bars are measured by weight, and not by length or width, so you may notice a difference in size from time to time. We'll be sure to share your request and feedback with our team for consideration.
@realprinceblue We’re so sorry to hear this! Please DM/PM us with your email address – our Consumer Care Team would like to reach out to learn more and help make this right.
@CEWalker21 Sorry to hear about the packaging issues! Can you share your email or phone number via DM? Our Consumer Care team would like to learn more about your experience.
@ThesoccerG Thank you for reaching out to us!
Feel free to send us a Personal Message and we will guide to to the right place. Cheers! https://t.co/IW49QeRYXF
@terfmom We are so sorry to see this. Please PM us with your contact info so our Care Team can reach out to you directly and make it right. You can also reach out to us at https://t.co/7uJUBIew8A We look forward to speaking with you. https://t.co/IW49QeRYXF