Club Med US

Club Med USA's official source of information on brand and resorts.

[Club Med US @clubmedofficial]

@the_data_jedi Sorry your family was impacted by the strike at Le Massif. We hear you and are issuing credits to all affected guests. Yours was issued on Jan. 21. Please log in to your Club Med account for more details, or DM us
if you need further assistance.

[Club Med US @clubmedofficial]

@Tina30768824 We’re sorry to hear about a possible discrepancy on your invoice. We’d be happy to review it and help clarify any charges. Please feel free to send us a DM with your details or email [email protected] so we can assist you in resolving this matter.

[Club Med US @clubmedofficial]

@_soyNIKKI Thank you for reaching out. We’d love to hear your feedback about your recent stay. Please send us an email at [email protected], and our team will be happy to assist you.

[Club Med US @clubmedofficial]

@Bbyonic_ We do offer vegan options, please check your inbox for a message from our Chef de Cuisine.

[Club Med US @clubmedofficial]

@Bbess25089528 We sincerely regret that your experience in Punta Cana has not met expectations. We understand how frustrating this must be, and we appreciate your feedback. Please DM us with your reservation details—we’d like the opportunity to address your concerns and make things right.

[Club Med US @clubmedofficial]

@NitzeStefanie We're really sorry to hear about your frustrating experience. This is definitely not the level of service we aim to provide. Please DM us with your details so we can look into this ASAP and assist you directly

[Club Med US @clubmedofficial]

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[Club Med US @clubmedofficial]

@arapini We're sorry to hear about your experience at Club Med Les Arcs. Ensuring all guests have the right support—especially beginners—is important to us. We'd like to understand more and see how we can make it right. Please DM us with more details so we can assist you further.

[Club Med US @clubmedofficial]

@VRybl You will receive a survey after your stay. You can also send us an email at [email protected].

[Club Med US @clubmedofficial]

@PtNoted Ok, what's the question?

[Club Med US @clubmedofficial]

@hmsgough The accommodations offered online may vary based on your kids' ages, but our travel designers can help you find the perfect fit! Chat with us live at https://t.co/4gEn1XVBaY or DM us for personalized support!

[Club Med US @clubmedofficial]

@asap_cael Thanks for reaching out! We see that you've already been in touch with our customer service team. If you need any further assistance or have any other questions, please let us know how we can help. 😊

[Club Med US @clubmedofficial]

@spettyfer We sincerely apologize for your experience at Geneva Airport. We understand this is not the level of service that you expected, and we deeply regret the inconvenience. Thank you for bringing the matter to our attention. Please enjoy the rest of your stay.

[Club Med US @clubmedofficial]

@MQuinn76251474 We’re sorry that you were not aware of the early check-in fee. The fee includes lunch, open bar and full resort access. This info is printed on your travel docs and applies to guests checking in before 3pm (unless Club Med booked your flights) We apologize for any inconvenience.

[Club Med US @clubmedofficial]

@ergomommy Hello! Please message us with your booking information so we can further assist you.

[Club Med US @clubmedofficial]

@Lucille2Reviews We’re so sorry to hear about this issue and understand your frustration. This is certainly not the experience we aim to provide. Please DM us your booking details, and we’ll ensure this is addressed as quickly as possible. Your comfort is our priority.

[Club Med US @clubmedofficial]

@SuperbRhubarb Sorry to hear about your experience. We truly appreciate your feedback and are committed to improving. Please DM us with your booking details, and we'll do our best to resolve the issues you're facing. Your experience matters to us!

[Club Med US @clubmedofficial]

@SuperbRhubarb We’re sorry to hear about your experience and would like to assist you further. Please send us a direct message with your booking details and concerns, and we’ll ensure our team assists you promptly.

[Club Med US @clubmedofficial]

@Lucille2Reviews We sincerely apologize for the delay and the inconvenience you've experienced during your stay. Please reach out to the reception desk so that they may resolve this issue promptly. Your comfort is our priority, and we're committed to improving your experience.

[Club Med US @clubmedofficial]

@xdinthexyz If you would like to discuss this further, please send us a DM and we will connect you to our HR team.

[Club Med US @clubmedofficial]

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