Cogeco

Your local connection in Ontario. #Cogecommunity
Cogeco delivers 100% local support on a fibre-powered network.

Contact @CogecoHelps for customer care.

[Cogeco @cogeco]

Let’s be real: nobody actually likes hold music. 🙅‍♂️
Skip the wait and use live chat on our website for instant answers from our agents. It’s that simple. 💻✨

[Cogeco @cogeco]

We are currently addressing a service interruption in the Welland, Port Colborne, and Sherkston areas, caused by a fibre cut (suspected vandalism). Our technicians are investigating working to restore services as quickly as possible.

We appreciate your patience.

- Tristan

[Cogeco @cogeco]

Game day energy hits different. 🏒
What’s your go-to playoff snack, soundtrack, or superstition?

[Cogeco @cogeco]

Know someone who's still dealing with terrible Internet? Help them out (and get paid for it).

[Cogeco @cogeco]

[Update - 5:15 p.m.]
We can confirm that the impacted services are progressively coming back and should be fully restored by 11 p.m.

Thank you very much for your patience while our technicians are working to restore services.
- Camille

[Cogeco @cogeco]

We are currently investigating a fibre cut caused by construction impacting Legacy TV services where customers in Eastern and Northern Ontario may see their image cutting in and out. Our teams are currently investigating and working to resolve the issue as quickly as possible.

Thank you for your patience.
- Camille

[Cogeco @cogeco]

Help your friends upgrade their Internet and get rewarded for being a great friend. 🫶

[Cogeco @cogeco]

Triple word score or not, CONNECTION is always the name of the game at Cogeco. 🧩

Happy Scrabble Day to all our fellow word lovers!

[Cogeco @cogeco]

We have located the source of the damage to our equipment and confirmed that the interruption of TV services in the Burlington and Oakville areas is due to a fibre cut.
Our technicians are mobilized and working to complete the necessary repairs as quickly as possible. We apologize for any inconvenience this situation may cause.
- Tristan

[Cogeco @cogeco]

We are currently investigating a potential fibre cut impacting our services in the Oakville & Burlington area.
We will post an update when more information is made available.

Thank you very much for your patience.
- Tristan

[Cogeco @cogeco]

Local mobile service that fits right into your Sunday routine 🥧

[Cogeco @cogeco]

[Update - 2:30 PM - Resolution]

Our team has completed the repairs on our damaged fibre optic cables and services should be progressively restored for all our customers in Port Colborne, Welland, Sherkston, and surrounding areas. Please contact us in private messaging if you are still experiencing an issue.

Thank you very much for your patience while our technicians were working to restore services.
- Tristan

[Cogeco @cogeco]

We're currently investigating an outage due to vandalism to our fibre optic cables. Our customers in the Port Colborne, Welland, Sherston, and surrounding areas may have their services impacted. This can include a complete loss of all services or only a loss of TV channels. Since 911 calling may be affected, please ensure you have access to a secondary phone for emergencies.

Our team is working as fast as possible to resolve the issue.

Thank you for your patience.

- Camille

[Cogeco @cogeco]

[Update - 11:00 AM]

Our team is working diligently to restore services for our customers impacted by the outage in Port Colborne, Welland, Sherston, and surrounding areas caused by vandalism to our fibre optic cables. However, due to the complexity of the situation, it will take some time to resolve. We expect this issue to be resolved by late afternoon today.

We appreciate your patience and understanding, resolution is our top priority.

- Tristan

[Cogeco @cogeco]

The Hamiltons are back. 🤠 Crossroad Springs returns with new episodes full of heart, frontier grit, and the faith-filled storytelling you love.

Tune in every Sunday for the next chapter of the journey, exclusively on Super Channel Heart & Home.

Saddle up. The next chapter starts now.

[Cogeco @cogeco]

All month on @yourtvptbo! 🎬
We’re celebrating incredible women who make our community shine with this special 5-part series, Voices of Impact. From local trailblazers to community leaders, meet the changemakers who are making a real difference right here where we live.
Check your local listings for a complete schedule.

[Cogeco @cogeco]

The ranch calls again. 🤠

Crossroad Springs returns March 29 with the second half of Season One.

Follow the Hamilton siblings as they continue to navigate family, faith, and the fight to save their struggling ranch. This chapter picks up at Episode 7, exclusively on Super Channel Heart & Home.

New to the series? Catch up on Episodes 1–6 On Demand now.