Cogeco

Your local connection. #Cogecommunity
We live in the communities we serve, and customer satisfaction is our priority.

DM Hours:

[Cogeco @cogecohelps]

Outages & Upcoming Maintenance are always viewable ⚠️
https://t.co/ssmelc61Wy

Resets & Activations are always available 🔄
- Internet/Phone Modem: https://t.co/cb4RzOXwR5
- TV Receiver: https://t.co/rcOVmYP768

Payment Arrangements (to either prevent a billing suspension or lift an existing billing suspension) are always available 💳
https://t.co/iZUIRaxQyx

Technical Support is available everyday until 10:00pm 👤
Customer Service is available weekdays until 6:00pm for Business. And 7:00pm for Residential 👥
- Chat 💬 https://t.co/s70vwIZ1nj
- Call 📞 https://t.co/eoEklLR8ly

For any other inquiries, Follow & DM 😀 We'll respond within our DM Hours 👍

#Cogeco ^The Ontario Social Media Team

[Cogeco @cogecohelps]

@LynRandom1965 Good morning, Lyn. I've sent you a DM. Thank you. #Cogeco ^Sandra

[Cogeco @cogecohelps]

It's officially student move-in week! 📦

We can get your new apartment connected to the network in record time, but we unfortunately cannot help you carry a giant couch up three narrow flights of stairs 🛋️ "PIVOT!"

Tag your 'Moving MVP / Hero' below to give them a shoutout! (Bonus points if you paid them exclusively in local takeout). 🤝🚚

#Cogeco ^Steven

[Cogeco @cogecohelps]

@johnnystinger Thank you for letting us know, Johnny! 🙂 #Cogeco ^Sandra

[Cogeco @cogecohelps]

@LynRandom1965 Hi, Lyn! If that issue is still happening, please connect with me in DM and I'll be glad to help. Thanks! #Cogeco ^Sandra

[Cogeco @cogecohelps]

@MeanMrGene Hi, there! We'd like to help and determine the cause of the interruption last night, so please connect with us directly in DM for support. Thank you. #Cogeco ^Sandra

[Cogeco @cogecohelps]

@notsobigkahuna Hi, Alfred! Please connect with me in DM and I will be glad to assist you there. I've just sent you a message. Thanks! #Cogeco ^Sandra

[Cogeco @cogecohelps]

Whether it's digital or paper, code redemption or clipping, we are celebrating National coupon month! 😃

Have you ever stacked loyalty point offers with coupons to save BIG TIME?

What's the most incredible deal that you've ever scored? Share your story with us in the comments below, friends! 🛍️

Cheers! #Cogeco ^Sandra

[Cogeco @cogecohelps]

@Frankezg9 Hi, Frank. I believe that we may already be interacting on another social platform currently. If so, I will be glad to continue assisting you there. If not though, please connect with me in DM and I will be better able to assist you. Thank you. #Cogeco ^Sandra

[Cogeco @cogecohelps]

@Murphysmom67 Hi, Clare. I've just sent you a DM. Thank you. #Cogeco ^Sandra

[Cogeco @cogecohelps]

@jhnmchnry Good morning, John. I was only able to locate this coverage map, https://t.co/D7MLWcEriT , so please connect with us in DM and we will get some additional info from you. Thank you. #Cogeco ^Sandra

[Cogeco @cogecohelps]

@MamaStyles77 Hi, MamaStyles 🙂 I'm glad to take a look. Direct Message w/ Account Number. #Cogeco ^Steven

[Cogeco @cogecohelps]

Hi, Trevor. I'm afraid that we received your post outside of the social media support team's hours of M-F 830 am to 5 pm. 😞 Our technical support team is available daily, 7 am to 10 pm, by chat for your convenience at https://t.co/yOxq0AQIEb . Should an issue arise outside , please connect with an agent by chat and they will be glad to assist you. Thank you! #Cogeco ^Sandra

[Cogeco @cogecohelps]

@ABravanso Good morning, Alphanso. I've just sent a reply to your DM. Thank you! #Cogeco ^Sandra

[Cogeco @cogecohelps]

We deliver the data, but we cannot be held responsible for your musical choices 🎧

As we head into the final stretch of summer, what is the ONE song you’ve streamed so many times this month that your friends are officially ready to ban it from the car speakers? 🛑

Share your overplayed summer anthem(s)! 🎶

#Cogeco ^Steven

[Cogeco @cogecohelps]

It's that time of year, folks! Back-to-school and the annual debut of new mobile devices! 🙌

Pair that device with a plan from #CogecoMobility and you'll be prepared to manage all of your tasks, follow your socials and tune out the noise with your fav tracks while you cram for that exam!

Which mobile do you absolutely NEED for this school year? 📱

#Cogeco ^Sandra

[Cogeco @cogecohelps]

@bnpeki A 404 error means your account currently does not subscribe to any Mesh WiFi capable devices. If that's the case, open the Support chat and we'll arrange to get you setup with one. #Cogeco ^Steven

[Cogeco @cogecohelps]

Hi, Matthew 🙂 Here's how to interpret WiFi speed-test results on your individual devices/clients, versus speed-test results at your Router: https://t.co/Ev8qwKqeVB. If the speed-test results are below your subscribed speeds at your Router, please open a Chat w/ Support for troubleshooting: https://t.co/EF6lt63ciy #Cogeco ^Steven

[Cogeco @cogecohelps]

@Don_L_Christie Yes, please do! Thank you, Don. 👍 #Cogeco ^Sandra

[Cogeco @cogecohelps]

@MichealLeaf_ Good morning, Michael. We'll be glad to help and check into this further, so please connect with us in DM and we will get some additional details. Thank you. #Cogeco ^Sandra