Another great day with members, as Kristin from Hummingbird Therapy Clinic joined Director @TpaGrande to present our mental health program for @comm911tps.
Often the first point of contact for people in crisis, this role requires high-quality, specialized care that we are proud to provide. If you’re a member and want to learn more, reach out anytime. 💙
We all experience mental health issues & sometimes we need support. The Toronto Community Crisis Service provides support when you need it the most. Call 2-1-1 to be connected with a trained crisis worker face-to-face or by phone.
Details: https://t.co/VinOtRDnae
Happy Police Week! This week we celebrate the important work police officers do in neighbourhoods across the city to solve and prevent crime.
We’re proud of our members who show up every day with courage, commitment, and dedication to keeping Toronto safe
#PoliceWeekON
👏 A celebratory moment for three members at the 2026 Tri-Service Telecommunicator Awards.
Each year, police, fire, and paramedic professionals are recognized for their outstanding service. This year’s recipients include Brendan Manna (Coach of the Year Award), Marina Makary (Member Impact Award), and Kaitlin Hain (Communications Operator of the Year).
Thank you all for your outstanding work and dedication to public safety. Proud is an understatement. #NPSTW #TPAProud
📸: @TorontoPolice
Celebrating National Public Safety Telecommunicators Week by highlighting the incredible people behind the headset. Today, we’re recognizing Candice for her calm leadership and outstanding coordination during a fast‑moving call.
Happy National Public Safety Telecommunicators Week! Today, we’re sharing the common questions our 9‑1‑1 call-takers ask to send help quickly. Their calm, skill, and quick thinking save lives every day.
Happy Telecommunicators Week to our members at @comm911tps. 🙌📞
Every call, every time, your reliability and dedication behind the scenes work in sync with officers across Toronto to help keep our communities safe. We’re truly grateful for it all. #NPSTW2026#TPAProud
Every day, Toronto Police Communications members handle demanding, critical work with resilience, professionalism, and care. They support each other, step up when it matters most, and take pride in what they do. Recognition is this week, but their impact is felt every day.#TPS911
Clear information should be easy to access.
Our new AI-powered non-emergency triage system helps you get answers and gives our operators more time to focus on urgent or complex situations.
We were happy to host our Premier Doug Ford, Associate Solicitor General for Auto Theft and Bail Reform Zee Hamid and Parliamentary Assistant to the Solicitor General Silvia Gualtieri to meet our @comm911tps Communications Operators who are the first people Torontonians turn to for help in a crisis.
Exciting to see new technology on the horizon. This is a meaningful milestone that will enhance how we support operations and service delivery. Looking forward to what’s ahead. https://t.co/MEJ37v10Kt
We’re hiring Communications Operators! If you stay calm under pressure, listen with empathy, think critically, and thrive in fast-paced environments, this could be your calling.
Apply at https://t.co/71tNi4Tr2L under ‘Civilian Roles’!
Think about a new career this New Year.
Leslie, the valedictorian of our latest class of Communications Operators, credits perseverance, the support of her classmates, and incredible instructors for successfully beginning a rewarding new career.
Are you ready to make a difference in your city as a @comms911tps operator answering emergency calls and dispatching officers to help?
Learn more: https://t.co/2qqda3bNAd
Applications open January 1.
Tomorrow @AlertReady will be testing the emergency alerting system.
Just a reminder, please don't call 9-1-1 with questions or complaints about the alert.
Calling 9-1-1 for non-urgent issues tied up the lines, only dial 9-1-1 in an emergency. @comm911tps
🎉 Congrats to Nadia from TPS Communications, the 2025 APCO Canada Telecommunicator of the Year! She showed exceptional calm and leadership during a fast-moving crisis involving an injured officer. We’re so proud. 💙
#APCOCanada#TPSCommunications
TPA Directors @TPAGrande, @MikeHarrisTPA and @corrigan4u visited the newest @comm911tps Call Taker class and talked about the role of the Toronto Police Association.
Call Takers are the first point of contact in an emergency, providing calm, professionalism, and critical support when seconds matter most. We’re proud to welcome these new members as they begin their careers and continue the tradition of service that keeps Toronto safe. We are happy you’re here and wish you the best on your journey. #TPAProud