Contegris(Technology Simplified) when we saw the GAP between market requirements and available solutions in the area of Information and communication technology
A remarkable accomplishment at LEAP 2024🎉
We proudly presented our flagship product, @intellicon_io at #LEAP2024 Riyadh, demonstrating our dedication to innovation and excellence. Our leadership team led the successful exhibition, showcasing our commitment to pushing boundaries.
We are delighted to announce that we are going to attend LEAP 2024 in Riyadh, Saudi Arabia! Come and see how Contegris is revamping the customer experience with our omni-channel communication platform, Intellicon!
#leap#customerexperience#omnichannel#intellicon#contegris
In the ever-growing world of e-commerce, providing an exceptional customer experience is critical to the success of a fashion brand. Here are ten ways to improve customer experience for e-commerce in the fashion industry
https://t.co/S8hhHue6uu
Route calls to different numbers depending upon the weekday and time of day conditions
Book a demo now - https://t.co/svX9gu5xZE
#calls#routing#intellicon#omnichannel
The Contegris team takes an opportunity to participate in an Annual job fair 2023 at the Institute of Business and Information Technology IBIT- University of Punjab, Lahore, Pakistan
#jobfair#opportunity#job#talent#contegris
Direct-to-agent routing lets your agents provide your customers with a way to contact them directly. This is useful when your caller’s issue requires a follow-up conversation so that they won't have to start over with a new agent.
Book a demo now - https://t.co/svX9gu5xZE
SBR route the incoming calls to the most appropriate agent based on the specific skills required to provide service according to the customer’s requirements, instead of simply choosing the next available agent.
Book a demo now - https://t.co/f02C5hIig4
#customersatisfaction
Use Real-time data from your customer’s digital experience i.e. Mobile App, Software or Website to create a more personalized conversation. It empowers the agent with contextual information about the customer’s problem before the call begins.
#routing#customerexperience