At Co-op, we’re run differently.
We’re not owned by a wealthy few, we are owned by our members.
And because we're owned by YOU, we can do right by YOU.
Hi James, thank you for getting in touch. I'm sorry to hear that the limes that you recently purchased from us were not up to our usual standard. I understand how disappointing this must be. Could you please send us a direct message, and we will be more than happy to look into this for you. Thanks, ^Pearl
@mattyjh1 Hi Matt, thank you for getting in touch. I'm sorry to hear that you have encountered problems when trying to access your account. Please send us a direct message, and we will be more than happy to look into this for you. Thanks, ^Pearl
@JohnAlanRamsden Hi John, thank you for getting in touch. Please send us a direct message, and we will be more than happy to look into this for you. Thanks, ^Pearl
Hey, Thank you for bringing this to our attention. We're very sorry to hear about your experience at our North Street Brighton store.
Please send us a private/direct message with your contact details and any additional information you can provide, including the date and approximate time of the incident. Once we have your details, we'll be able to look into this matter further with the store and security provider.
We understand the seriousness of the concerns you've raised and appreciate you taking the time to make us aware of them.
^Mia
At Co-op, we’re run differently.
We’re not owned by a wealthy few, we are owned by our members.
And because we're owned by YOU, we can do right by YOU.
@AlSav1 Hi Alan, thank you for getting in touch. I'm sorry to hear that you have encountered problems with accessing your account. Please send us a direct message, and we will be more than happy to assist further and have the matter resolved for you. Thanks, ^Pearl
@Charlie87808259 Hi, we're sorry to hear this. Please send us a private message with your membership number and details of the store where this happened, and we'll be happy to look into this for you and help further. Thanks,
^Mia
@karatejenny Hi Karatejenny, I have passed your query over to our customer services team who will look into this for you. Please look out for their response. Thank you. ^Jac
Hi, we're sorry to hear that you're still unhappy with the outcome and that your concerns about disabled access remain unresolved. We'd like to understand more about what's happened and review this further. Please send us a private message with the store location and any details of your previous complaint so we can take another look.
^Mia