At Co-op, we’re run differently.
We’re not owned by a wealthy few, we are owned by our members.
And because we're owned by YOU, we can do right by YOU.
@AndyAppleby Hi Andy, we are really sorry about this. I will pass your query over to our customer services team who will look into it for you. Please watch our for their response. ^Jac
@LausVeneris Hi there, I'm sorry to hear this. To assist you further with this matter, could you please message us privately, so we can look into this in more detail?
@Michaljdwk Hi Michal, thank you for getting in touch. I'm sorry to hear that the tobacco that you recently purchased was not up to our usual standard. I understand how disappointing this must be. Please kindly send us a DM, and we will be happy to assist further. Thanks, Pearl
@BlindMike860 Hi there, thank you for reaching out to us. We're happy to help. Please send us a direct message with your details, so we can look into this further for you and assist accordingly. Thanks, ^Avi
@RichColey2 Hey there, thank you for taking your time to share your concerns. We understand how worrying this must be, and the safety of our colleagues and customers is extremely important to us. Please send us a DM with more details, so we can look into this further. Thanks, ^Avi
At Co-op, we’re run differently.
We’re not owned by a wealthy few, we are owned by our members.
And because we're owned by YOU, we can do right by YOU.
@dean_green Hey Dean,
I understand your frustration it’s disappointing when a deal isn’t available as expected. To help resolve this, could you please message us privately with more details about your store location This will allow us to look into the issue.