@hunt_veritasity we're really sorry to hear this. This is not that standards of service we expect from our team. Please can you drop us a DM confirming the stores full location, date and time of visit and email address so we can address this.
@steph_ashford We're really sorry to hear this. Please can you send us a DM confirming your email address and screenshot of error if you have one so we can look into this for you
@PhonicsforSEN This is so lovely to hear! We’re really glad Ellen was there to help and we’ll make sure your kind words are shared with her and the team ☺️
@MelinaKakoulid7@sainsburys Sorry to hear this! Please can you DM us the machines full location and your email address so we can raise this with our express team.
@Clippz Sorry to hear you're disappointed that we have withdrawn the Ube Frappe at this time. We do change products from time to time just to put a bit of new interest in the range. We have however passed your comments on our Marketing team who value all feedback 💜
@funhouse194456 Hey, sorry to hear you are disappointed. Please can you drop us a DM, with the store details, including date/time of your visit, along with your email address/club card number so we can assist you further? Thanks
@Boobaloosh Hey, sorry to hear this. Please can you drop us a DM, with the store details, including date/time of your visit, along with your email address/club card number so we can assist you further? Thanks
@scousebird77 Thank you for getting in touch. The Vanilla Cherry sauce has been affected by stock issues across many stores, which is why it’s still unavailable in Warminster. We’re really sorry for the inconvenience, and we hope you’ll notice an improvement very soon.